Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (2,000 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Apr 9, 2023

      A bit chaotic, managed by just 3-4 leaders

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full time remote work Great benefits

      Cons

      There are only 3-4 leaders involved in running the entire company, and everyone bows down to them. It’s impossible for those 3-4 leaders to be experts in all topics. The company is still run like it has 300 employees. Big decisions are made via chat channels.

      3.0
      Mar 21, 2023

      It's fine.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The great managers are GREAT. The product has become a "need to have" in most industries, so you don't have to explain to people what Zoom does or how they could use it. The product innovation is unlike anywhere else I've worked. New features and products are released at lightening speed and for the most part, they are working well and successful from the get-go. The CEO, Eric Yuan, continues to be a great leader through challenging times.

      Cons

      Like a lot of companies, the managers and department leaders are hit or miss, and your experience can be night and day depending on which leader you have. Leaders don't have a formal evaluation process, so bad ones can sit in their role for a while and it's next to impossible to change teams unless you get a promotion to a new segment. Lay-offs in February 2023 were just the start of a lot of organization and compensation changes and cuts. You have to work a lot harder to make less. Also, Microsoft and Google have put on a lot of pressure and Zoom is fighting to stay competitive.

      Viewing 307 - 309 of 2,000 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.