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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (2,000 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      May 9, 2023

      Meh

      Staff site reliability engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits used to be pretty good, but they've been slowly moving away from a policy of "employee caring" and more into that same corporate mindset. That said: Health Vision Dental 401k RSUs "Unlimited" PTO Career Guidance

      Cons

      The technical side is mostly run by a singular demographic that minimizes the opportunity for input if you aren't of said demographic. There's frequent (daily) language barriers due to this that make cooperation and authorization a black hole of uncertainty. I frequently found myself asking someone to translate a request, waiting almost a week, and then getting a flat "we don't do that" without explanation or reasoning. Makes doing your job difficult.

      3.0
      Apr 25, 2023

      They’ve lost their way

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s zoom. It’s nice to have on your resume. Prospects and customers generally love zoom so easy foot in the door for selling

      Cons

      Leadership has slowly burnt everyone out. Over the last 3 years the newly hired leadership has killed morale, restricted rep flexibility on selling, and sees everyone as just a number and changed the ways of zoom entirely.

      4.0
      Apr 13, 2023

      Very generous

      Senior technical writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They're very generous with their salaries and base it on your title and geographic location. When I started, there were lots of incredible benefits: $300 monthly wellness stipend, phone reimbursement, yearly credit in the company store, unlimited book reimbursement, free online fitness sessions, stock purchase plan, RSUs, etc. Although I was part of the massive layoffs in 2023, they had a very generous severance package. The culture is also extremely friendly and inviting.

      Cons

      Over the year I was with the company, some of the benefits disappeared without much warning. Their products have a fast-paced monthly release cycle. Management needs to work on their foresight. Like many tech companies, Zoom had a massive layoff at the beginning of 2023.

      Viewing 304 - 306 of 2,000 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.