Pros
The benefits are fantastic and pay is good. They took care of the employees who were affected with a generous severance package. During the pandemic Eric Yuan's focus on culture was amazing and he did things I have never seen a CEO do in my career for employees. The solutions - Meetings, Phone, Contact Center, etc...are world-class, in my opinion the best in the industry.
Cons
Zoom was a great company to work for until the pandemic ended and the culture changed tremendously. The original caring culture and do what's best for employees diminished as the employee count rose. The recent re-org removed amazingly talented people. The sales managers are mostly made up of AE's who did well during the pandemic and were moved into a leadership role - many are simply "managers" not leaders.
