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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
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Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Nov 29, 2022

Ups and Downs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Teams can be fun to be a part of - Benefits were great - The events are usually pretty fun

Cons

- Experience depends on which department you're in - Sales org has new executives now, but was very stagnant in direction - High hiring rates led to little room for growth-opportunities - Success is VERY dependent on your AE's, who have different metrics for their goals

5.0
Oct 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Caring culture, decent raises, great management

Cons

Raises have not kept up with inflation, no tuition reimbursement, and it's impossible to move outside of support

3.0
Oct 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits CEO that does care about doing the right thing by his employees for the most part Flexible PTO Able to work remotely or from location

Cons

Consistently hires managers (and other roles) externally despite preaching career advancement/growth opportunities No 401k match, employees have been begging for years for this Little to no support from SEs or CSMs for after sale care Favoritism/boys club is rampant, especially among reps with tenure

Viewing 313 - 315 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.