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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,001 total reviews)
avatar

Eric S. Yuan

77% approve of CEO

52% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
5.0
Apr 20, 2018

Best sales organization and company I've ever worked for (great team, great leadership, supportive of women)

Account executive
Recommend
CEO approval
Business Outlook

Pros

I am so grateful to be a part of Zoom and really appreciate the company culture and the way that leadership supports employees. Eric Yuan is truly an inspiring leader who wants to make the world a better place. In addition to the culture, Zoom is a superior product that is truly helping to increase client success.

Cons

I honestly don't have a single negative thing to say about Zoom. So grateful to be here.

5.0
Feb 12, 2018

Incredible place to be

Sales
Recommend
CEO approval
Business Outlook

Pros

Sooooo many pros. It’s a very flat organization - I would be very comfortable going to the CEO, President, SVP of Sales, or anyone in the chain of command to pitch an idea. The support is incredible; my manager and his manager encourage sales people to invite them to calls to help win deals. The product is incredible and the mantra of Delivering Happiness is completely legit. The perks are amazing, from snacks and drinks in the break room to subsidized lunches four days a week, Zoom does a great job of caring for its employees. A virtuous cycle has been the key to success here.

Cons

Only two things come to mind - 1) its still a startup, so things change constantly. If you are not comfortable adapting, there may be frustrations (they do a good job of explaining that during the hiring process), and 2) no future job will come close to the culture Zoom has created.

4.0
Dec 27, 2017

Great product and Perks!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great perks and benefits! Free lunch, swag, gym memberships. Great culture and work environment. Great product and great mission: delivering happiness to our users!

Cons

The company is growing which is great but there is a lot of hiring from the outside. Not enough of promoting valued, eager, driven individuals from the inside to higher roles. Growing pains with processes and employees, management and teams not being on the same page. Unlimited time off (which should be a perk) but there is no quota relief so it's not easy to take advantage of this perk.

Viewing 349 - 351 of 2,001 Reviews
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Glassdoor has 2,197 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.