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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,983 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Sep 1, 2019

      Okay company

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      free snacks and free food

      Cons

      poor pay and overall management is unprofessional

      2.0
      Dec 22, 2018

      Sales

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues; company paid lunches

      Cons

      Most immoral and bankrupt sales culture i have ever experienced. Managers and reps intentionally steal leads and opportunities with impunity. Leadership takes care of their "boys club" at the expense of others. Compensation plan is solely in company favor. No value selling; discount-discount-discount get the deal done. Don't waste your time. CEO wants everyone to "be happy" instead of fixing what's wrong.

      3.0
      May 2, 2018

      There was some BIG pros, but equally sized cons

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - CEO and (some) mid-level managers are truly good-natured and intentioned - GREAT, innovative - Job perks are mostly on par with other Silicon Valley startups

      Cons

      - Poor management on both C-level and mid-level will slowly but surely hinder the company. There are some kind, talented, and caring managers but there are just as many old-fashioned sales slime (generally ex-WebEx people and the like) who are looking to make a buck and without regard to their people or the company - Innovation is mostly limited to product, other areas are very far behind the times and they struggle to catch up despite pressure from below

      Viewing 37 - 39 of 1,983 Reviews
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      Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.