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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,989 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      May 1, 2023

      Terrible company

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a single one. Literally not a single one

      Cons

      Absolutely incompetent engineering managers in this company. This company does not do Agile like they claim they do. I repeat. This is not an Agile shop. It is 100% pure waterfall. Literally nothing can be planned past two weeks. But every single task has to go through a waterfall system of broken testing, broken deployment, and awful TestRail documentation that is putting lipstick on a pig. Engineering managers have zero ability to actually manage. They don't know how software development works.

      1.0
      Sep 1, 2022

      You for real??

      Sr ae
      Recommend
      CEO approval
      Business Outlook

      Pros

      There will be multiple MBA classes that come out of this tire fire. That's good, yeah?

      Cons

      Zoom has somehow been beaten down into a poorer version of RingCentral. Basically, if you were a RC hack, you're in. Not only are you in... You're in at the highest levels. Feel like Eric has to be being wheeled around like Weekend at Bernie's with the absolutely questionable decision making and hiring. Don't worry though they say... This will be a $500 stock again... (not financial advice)

      1.0
      Jun 24, 2021

      Working too much

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with good team members

      Cons

      No work life balance, working all hours

      Viewing 85 - 87 of 1,989 Reviews
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      Glassdoor has 2,185 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.