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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,989 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      2.0
      Jun 17, 2021

      Buyer Beware

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great systems. Sales Ops is tight and you will have all the tools needed to succeed. Teammates are top talent and amazing to work with.

      Cons

      It’s a people.ai metric measured culture. Number of calls, emails, meetings are KPIs of your success. It’s presented and compared against peer metrics weekly even when you’re at 198% of goal.

      3.0
      Feb 2, 2021

      Growing pains amplified with no direction from leadership

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products that basically sell themselves, great use cases and customer branding. The company does offer basic healthcare and services to make life easier and balanced for their employees. They try to bring diversity and inclusion to the global employee base, they are generous with their benefits and bonuses.

      Cons

      No strategy, no prioritization, no thoughtfulness into the coming months from a leadership level which makes it incredibly difficult as managers to lead our teams. Everything is a priority, everything is urgent, nothing has a plan and is encouraged to be delivered quickly versus at high quality. Low pay versus other tech companies, lots of high level leaders who have skilled out but won't be replaced, lots of politics of who you know and how long you've been at the company. They keep adding more bandaids to problems instead of fixing the "root cause" which they preach about.

      1.0
      Jan 15, 2021

      engineering is less mature, tied to overseas

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      good product for consumers but eng culture is too individualistic.

      Cons

      no body to set proper engineering procedures or guides. most are too new in last 1 year in the unitedstates. overseas communication is incomprehensible.

      Viewing 88 - 90 of 1,989 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,185 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.