Zoom Communications reviews

Toxicity runs deep. Leaders tolerate and even perpetuate inappropriate verbal communication and degrading behavior. Managers often speak to team members in ways that are dismissive, demeaning, and lacking basic respect. Management showed no empathy whatsoever. Conversations felt inhumane at times—there was no sense of support, psychological safety, or even professional courtesy. HR is unresponsive and ineffective. When issues are raised, they either minimize them or push them aside, creating a culture where employees feel unprotected. There has been a steady exodus of talent, both voluntary and involuntary. Many high performers have left, and others were pushed out, leaving teams stretched thin and morale at rock bottom. Burnout is rampant. Workloads increase while leadership provides little clarity or support.

Return to Office being mandated for a company whose entire consumer product focuses on improving communication and collaboration between remote colleagues? Tone-deaf Head of HR did an interview speaking about this from their HOME office where they also mention that THEY work best remotely, and will continue to do so while the rest of the peasants cannot have that same luxury afforded to them. Why even say anything?! CEO was distant from the everyday and completely inaccessible to his team a majority of the time. The long-term CFO departed from the company in November 2024, and that was a BIG loss for Zoom, as she did a lot of media and investor relations. The rest of the C-Suite come off as self-focused, and driven by financial greed if nothing else.