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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,992 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, dedicated and talented colleagues who care about the work. Excellent benefits, including flexibility and support for work-life balance.

Cons

Zoom fatigue is real, and frequent restructurings have disrupted team morale and long-term planning

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Zoom Communications Response
1y
It’s great to hear you had a supportive team and access to strong benefits that supported work-life balance. Like many fast-evolving companies, ongoing changes can sometimes create uncertainty, and it's understandable that shifts in structure may have affected long-term planning. Your perspective highlights the importance of clear communication and continuity during periods of growth.
3.0
May 27, 2025

Layoffs

Recommend
CEO approval
Business Outlook

Pros

Remote work, easy and flexible, nice team

Cons

Layoffs are always big in tech

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Zoom Communications Response
1y
Thanks for sharing your experience. We're glad to hear you found the remote work environment flexible and enjoyed working with a supportive team. Zoom aims to foster a culture of collaboration and trust, and it’s great to know that came through during your time with us. We appreciate your contributions and wish you continued success in your career journey.
4.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Lot of investment R&D, good portfolio of products

Cons

Nothing bad right now, just lots of leadership changes

avatar
Zoom Communications Response
1y
Thanks for sharing your experience. It’s great to hear you see strong investment in R&D and a solid product portfolio—those are promising signs for growth and innovation. Frequent leadership changes can understandably create uncertainty, but it’s helpful to know that overall your outlook remains positive.
Viewing 133 - 135 of 1,992 Reviews

Glassdoor has 2,188 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.