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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,992 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jun 13, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Compensation and culture are excellent at Zoom!

Cons

Very few career opportunities with in the company,

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Zoom Communications Response
1y
We appreciate you sharing your experience. It’s great to hear that you value the culture and compensation at Zoom. Thank you for being part of the team and contributing to our work.
4.0
Jun 3, 2025

Okay Experience At Zoom

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance here

Cons

Eventually you tend to reach a saturation point for growth

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Zoom Communications Response
1y
Thank you for sharing your experience. We’re glad to hear that you’ve found a positive work-life balance at Zoom—maintaining flexibility and well-being remains a key consideration for us. We understand that growth trajectories can vary across teams and roles, and we appreciate your feedback on that front. Thank you again for your continued contributions over the past several years.
5.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company that actually values their employees as well as their customers. Plenty of opportunity to grow at least in my org. Best part may be the culture. It all starts from the top and the CEO really sets the pace.

Cons

Growing pains. As the company grows, things change. You start to notice the family-ness is getting less and less however its signs of growth that any company struggles with. Just have to ride it out.

avatar
Zoom Communications Response
1y
Thanks for sharing this thoughtful review. It's encouraging to hear that you feel valued and see opportunities for growth, especially within your team. Noting that culture starts at the top is a powerful point. Growing pains are a natural part of scaling, and your perspective on riding it out shows both realism and commitment.
Viewing 130 - 132 of 1,992 Reviews

Glassdoor has 2,188 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.