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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,993 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Lot of investment R&D, good portfolio of products

Cons

Nothing bad right now, just lots of leadership changes

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Zoom Communications Response
1y
Thanks for sharing your experience. It’s great to hear you see strong investment in R&D and a solid product portfolio—those are promising signs for growth and innovation. Frequent leadership changes can understandably create uncertainty, but it’s helpful to know that overall your outlook remains positive.
4.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great platform that keeps evolving Good RSU program Best CEO I can think of

Cons

Miscrosoft teams is everywhere and it is making it tough to retain some customers

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Zoom Communications Response
1y
It’s great to hear you value Zoom’s evolving platform, RSU program, and leadership. We appreciate your candid note about the competitive landscape—customer retention is always top of mind, and feedback like yours helps keep the focus sharp. Thank you for your continued dedication over the years.
5.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

great work culture. Everyone who worked with you, wanted you to succeed. amazing team and lot of perks. lot of opportunities for growth and career development.

Cons

work-life balance can be tough at times.

avatar
Zoom Communications Response
1y
It’s great to hear you had such a positive experience with the team culture, support, and growth opportunities at Zoom. We also recognize that maintaining work-life balance can be a challenge at times—thank you for sharing your thoughtful perspective.
Viewing 136 - 138 of 1,993 Reviews

Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.