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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,992 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      May 15, 2025

      Good but not great

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product that is developing and growing

      Cons

      Management turned over a lot and is now led by people who don't know what they're doing

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience. We're glad to hear you saw potential in the product and its growth. Your feedback about leadership transitions is noted—stability and experience at all levels are important to maintaining strong direction and support. Wishing you the best in your next chapter.
      2.0
      May 14, 2025

      Not recommended

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay on the higher side.

      Cons

      Language issues and processes are not well defined.

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience. It’s good to hear that you’ve found the compensation competitive. We also appreciate your feedback regarding language dynamics and process clarity—ensuring an inclusive and well-structured environment is important, and insights like yours are valuable. Your continued dedication is noticed and appreciated.
      1.0
      May 13, 2025

      The worst company

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good RSU, but seems to be going away. There could be pros if you speak Chinese.

      Cons

      Eveytime I worked in the office, I felt like I was in China for the work time, language and people.

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience. We're glad to hear you found value in aspects like RSUs during your time at Zoom. We understand that cultural and language dynamics can impact the workplace experience, and your feedback highlights that. We appreciate your insights and wish you all the best in your future endeavors.
      Viewing 139 - 141 of 1,992 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,188 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.