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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,993 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Mar 23, 2025

      Generally good, but there are always redundancies

      Mid-market solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and a fantastic product. Everyone works towards the same goal, and there is continuous learning.

      Cons

      Regardless of your position, you are expendable. If it suits their needs, they will make you redundant.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you had a positive experience with the culture and product at Zoom, and appreciated the shared focus and opportunities for continuous learning. We understand your perspective on job security. Your feedback is important as we move forward. Thank you for your contributions during your time with us. We wish you the best in your future endeavors. If you’d like to share more, feel free to reach out to us at engagement@zoom.us.
      4.0
      Mar 21, 2025

      Good Company

      Internal audit manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits including 22-24 weeks of parental leave, 10 holidays, sick days, unlimited PTO, 401k match, ESPP, great healthcare options, etc

      Cons

      Don’t always agree with decisions being made at the top. CEO is willing to fund AI but trying to cut costs everywhere else.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you value Zoom's comprehensive benefits, including parental leave, PTO, and healthcare options. We understand your advice about strategic priorities and cost management. Your feedback about balancing investment in innovation with broader organizational needs is important as we continue to evolve. Thank you for your ongoing contributions. If you’d like to share more, feel free to reach out at engagement@zoom.us.
      5.0
      Mar 20, 2025

      Innovation central and visionary, pace is fast but career advancement can be slow...

      Product leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Moves like a startup. Great access to tech and tools. Founder/CEO is as detgermined and focused as tehy come

      Cons

      Competing with a monopoly is hard. Many products so not everything is able to be properly funded to win.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciated Zoom’s innovative environment, access to strong tools and technology, and the founder’s focus and determination. We understand your perspective on the challenges of competing in a saturated market and the difficulty of fully funding all product lines. Your insights are valuable as we continue to prioritize and scale strategically. Thank you for your contributions over the years. We wish you all the best in your future endeavors!
      Viewing 178 - 180 of 1,993 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.