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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,993 total reviews)
      avatar

      Eric S. Yuan

      76% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Mar 20, 2025

      Great place to work, GTM strategy is not developing as quickly as Product

      Sales operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company deeply cares about employees. Compensation is higher than equivalent roles at most other companies because the stock grants were generous and they trued up everyone's stock grants as the price fell over the past few years. The product is getting very good. Executives have fostered a transparent culture.

      Cons

      CEO makes all the decisions, he is more focused on product capabilities than driving revenue. Meanwhile, Sales team is more focused on reps getting paid than driving revenue. GTM strategy has improved, but not fast enough.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you feel supported at Zoom and appreciate the compensation, transparency, and progress being made on the product side. We understand your feedback about the pace of Go-to-Market strategy development and the balance between product innovation and revenue generation. Your advice on aligning product and sales strategy more closely is valuable as we continue to evolve. Thank you for your ongoing contributions. If you’d like to share more, feel free to reach out at engagement@zoom.us.
      5.0
      Mar 19, 2025

      Zoom is great

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      my team is super duper great

      Cons

      nothing, it's really great, seriously

      avatar
      Zoom Communications Response
      1y
      We’re thrilled to hear that you’re having such a positive experience at Zoom and that you think so highly of your team! It’s great to know that everything is going well for you. We appreciate your enthusiasm and contributions!
      4.0
      Mar 19, 2025

      Life at Zoom

      Developer advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff is pretty friendly and tooling is always improving

      Cons

      Communication between teams is difficult and there are often bottle neck processes

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciate the team's friendliness and Zoom's ongoing improvements in our tools. We understand your outlook on cross-team communication and the difficulties in some processes. Your feedback is valuable as we move forward. Thank you for your ongoing contributions. If you have additional suggestions, feel free to reach out to us at engagement@zoom.us.
      Viewing 181 - 183 of 1,993 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,189 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.