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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 19, 2017

Best. Job. Ever.

Recommend
CEO approval
Business Outlook

Pros

I absolutely love what Zoom's core mission is: Delivering Happiness. This means to its people, customers, community.. you get the idea. I have never been apart of a company where people are genuinely happy to come in every day and are eager to help their teammates. Zoom has built an amazing company culture, which is impressive considering the rapid growth. It really has been the most positive experience in my career. Not only is the culture amazing, but the PRODUCT is leaps and bounds ahead of anything I have experienced at other companies. When I talk to the customers I hear that they are happy with not only the quality and the fact that it actually works, but that they feel taken care of and heard by Zoom. It also doesn't hurt that we are backed by Sequoia. All and all, if anyone has a chance to become apart of this company- DO IT!

Cons

Because we have had such rapid growth, it's hard to find places for people to get set up at. We just got another floor in the building though, so this problem should be solved for now.

5.0
Sep 19, 2017

Sales Rep

Recommend
CEO approval
Business Outlook

Pros

Customers and employees believe in our products - makes it easy to sell and positively impacts people every day; strong company culture and positive attitudes across the org; hard work but great compensation

Cons

As the org grows fast, hoping sacrifices won't have to be made in company culture or individual opportunities; some internal processes could be more streamlined and easier

5.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Zoom is an incredible company. Leadership is engaging, accessible, and accountable. Truly collaborative culture across all teams (Sales, Success, Support, Product). Freedom to Deliver Happiness to internal and external partners in any (reasonable) way without micromanagement. Customers love the product and want to be engaged, making my day-to-day pretty easy (but still busy).

Cons

Typical fast pace of a start-up and processes are constantly changing. No 401k or tuition reimbursement yet. Also, limited time off.

Viewing 1933 - 1935 of 1,983 Reviews

Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.