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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,983 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      49% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Sep 19, 2017

      Zoom is Second to None.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love everything about working at Zoom. The culture at Zoom is better than anything I have ever experienced, and our CEO truly strives to deliver happiness to our customers and employees. I come from other companies in the space and I know I made the right move based on the excellence of our product, our customers, our partners, and our employees. I look forward to coming into work everyday.

      Cons

      I would say lack of physical space to work in, we are growing so quickly that we need to expand our real estate.

      5.0
      Sep 19, 2017

      Technical Support Engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very fun community of co workers willing to help each other and make sure customers get solutions and answers they need. Work is fast but at a good pace, and not a usual "call center" experience. Hands-on learning is encouraged, and you will learn quickly as your team helps and you see real world examples. Fun team building events are quarterly and lots of chances to improve yourself are available.

      Cons

      Working from a satellite office from the main office includes some communication issues, but they are minimal and do not impact your daily work.

      5.0
      Sep 19, 2017

      Sir Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great place to work. All of my co workers love their job as much as I do. Our product is constantly improving.

      Cons

      The hiring process was very long. The period between interviews was too long.

      Viewing 1936 - 1938 of 1,983 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.