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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,998 total reviews)
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Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Apr 4, 2019
Recommend
CEO approval
Business Outlook

Pros

- Amazing product - Having a product development & engineering team that is extremely technical but listens to the customer. We don't develop features for the sake of features. - Having a technical founder!! I've worked for many tech companies that were just shiny objects. That isn't Zoom! - Open and supportive company culture. Someone close to me passed away with in my first year at Zoom. The entire Sales leadership chain reached out and was supportive of my needs. - Good balance of pushing sales reps to suceed and understanding that we can't control everything. Zoom emphasizes the inputs & employee effort and trusts that the outputs will happen. As a sales rep, I really like that. - So far, there has been just the right amount of structure. There are processes in place for escalations and everything, but if you really need something urgently it will happen ASAP. - As a remote employee I never feel out of the loop. Communication is open and frequent. I travel to an office about once a quarter.

Cons

- Salesforce (CRM Software) is pretty frustrating. I think every fast growing tech company has that problem and I know we are working on fixing it.

5.0
Dec 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Absolutely blown away by Eric - the CEO. Incredible leader, humble, has an open door policy, and is a true team player. The company culture has been built off of those principles and even through the major growth stage the company is at right now, they have still been able to maintain that as the foundation. I am happy to come into work every day and work with people that have quickly become friends. Everyone works hard and has fun doing it. There are also weekly and monthly events to get to know your coworkers out of the office! On top of all that, they love to promote internally, compensation and benefits are amazing, and you get free lunch 4 times a week!

Cons

As of right now, I don't have any

5.0
Dec 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing culture. I have been at Zoom for almost 4 years now and I can tell you that there is no where else I would rather be. My CEO has the biggest heart and truly cares for his employees. He's a first time CEO but his mentors have really help guide him when needed. He has built the best engineering team which separates us from our competitors. We have risen to a leader in the Gartner Magic Quadrant and because our software is better than our competitors it makes selling easy and thus I can't complain about comp.

Cons

Since we are growing so rapidly we are building new processes. Not everyone always agrees with the new processes but if this is the only thing I can complain about leadership must be doing something right!

Viewing 205 - 207 of 1,998 Reviews

Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.