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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,998 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Jan 24, 2016

      Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Leadership team which is passionate about the industry and has done this before. - Technology that is disrupting the market in a major way. - User base grows exponentially every day and is fanatical about how great the product is

      Cons

      Having to remember all the new hires' names as we continue to grow so fast. Seriously, Zoom is an amazing place to work.

      3.0
      May 13, 2026

      Strong teams and great pay overshadow poor management

      Senior csm
      Recommend
      CEO approval
      Business Outlook

      Pros

      great product great teams great compensation and stock benefits

      Cons

      billion dollar org behaving like a startup. Upper management is horrible, everyones waiting for the sho to drop

      avatar
      Zoom Communications Response
      1mo
      Thank you for sharing your experience and for your many years with Zoom. It’s great to hear that you valued the product, the teams you worked with, and the compensation and stock benefits during your time with the company. Your feedback highlights the importance of stability as companies continue to grow and evolve, and we appreciate you taking the time to provide your perspective and recommendations.
      3.0
      Apr 12, 2026

      Doom Loop

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Native C++ client Bar is low for being a domain expert - knowledge the average Silicon Valley engineer should have is somehow in short supply there, so it's easier to stand out Pay was OK, while it lasted

      Cons

      Repeated rounds of layoffs, with departed colleagues' work being heaped on those remaining, left everyone miserable and stressed and just waiting for when our turn is next. My boss actually announced development was shifting to "startup mode", and when I asked if that means more upside or flexibility or equity or any of the other reasons you may choose a startup over a large established company, the answer was, "no, just more work" (!?!) Serious culture and power divide between overseas and California based development teams. Zero career growth investment in employees; no training or conferences except those offered by Zoom. Fired entire DEI team CEO attended Melania's movie premier

      avatar
      Zoom Communications Response
      2mo
      Thank you for sharing your experience and perspective. We understand how changes in leadership and hiring approaches can significantly impact team dynamics and overall culture. Your feedback highlights the importance of internal mobility, leadership alignment, and ensuring that employee voices are heard across regions. We appreciate you taking the time to provide such detailed and candid feedback, and we appreciate the positives you found during your time. We wish you all the best in your future endeavors.
      Viewing 208 - 210 of 1,998 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.