Zoom Communications reviews

The company will change your compensation plan mid quarter. Ryan and Kelley hosted an insulting Q&A session about the changes today. They admitted that they were willing to sacrifice the trust and good will of the sales organization to keep the margins & stock price high for Wall Street.

Leadership is failing this company. Over the past two years, morale has plummeted, workload has increased, and the company has flatlined. Eric claims to care about quality, yet every initiative we receive boils down to delivering as much work as quickly as possible with barely enough resources to get the work done. We are frustrated, overworked, and increasingly not proud of the products we're shipping, and when we inevitably release bad experiences, leaders point the finger at everyone but themselves. There is a shocking lack of vision and "yes-man" attitude from leadership, resulting in constant shifts in strategy and scope. I feel like I have permanent whiplash. My organization is grossly understaffed and under-resourced. Leaders constantly insert themselves into our process which adds unnecessary bureaucracy to every task. Every product is being micromanaged by leaders who refuse to delegate to skilled employees and trust them to release good products without interference. This stifles innovation and culture. Finally, there is a serious disrespect for employees' time, both personally and professionally. We're expected to be available at all hours of the day, greatly sacrificing work-life balance to deliver "at the speed of Zoom," and when people complain about this we're basically told that it's our responsibility to manage our time and avoid burnout – there's zero effort from leadership to address this culture.