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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,999 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 5, 2025

Manager

Recommend
CEO approval
Business Outlook

Pros

Useless manager I have ever work

Cons

mostly bad experience - manager/zoom never give any gift or gather any events

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Zoom Communications Response
1y
Thank you for sharing your perspective. We’re glad to hear you’ve been part of Zoom for several years. It is unfortunate that you have had challenges, and we appreciate you taking the time to reflect on those elements of your experience.
3.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

US team culture working hours are relaxed, and can be chill at times

Cons

Entire company is heavily dependent on China. Every team works with China and all approvals and main teams are in China. So expect to work in China time zone daily and if you don't speak Chinese, it's very difficult to do well since the language barrier is hard to overcome.

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Zoom Communications Response
1y
Thank you for sharing your experience. We're glad to hear you’ve appreciated the U.S. team culture and a balanced work pace. We understand the challenges that come with cross-regional collaboration and language barriers, especially when coordinating across time zones. Your feedback is important as we move forward, and we appreciate you taking the time to write this review.
3.0
Apr 14, 2025

Peeked

Recommend
CEO approval
Business Outlook

Pros

Good benefits and in a cool area of the “Tech” space.

Cons

They peeked during the pandemic. Not a lot of innovation just trying to maintain.

avatar
Zoom Communications Response
1y
We’re glad to hear you value the benefits and the space Zoom operates in. We understand your perspective on the need for renewed innovation and forward-thinking leadership. Your feedback is appreciated, and we're committed to building on our strengths while continuing to evolve. Thanks for being part of the team and sharing your thoughts.
Viewing 268 - 270 of 1,999 Reviews

Glassdoor has 2,195 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.