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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jun 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, nice tools, good coworkers

Cons

Can't retain people, very limited upward growth options, definitely a <3 yr company stay

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We're glad to hear that you appreciate the good pay, tools, and your coworkers. We also take your perceptions about employee retention, limited upward growth options, and Zoom as a short-term stay seriously. Investing in our team members' growth and development is a priority for us, and your feedback is important to helping us improve. We appreciate your advice to invest in people, and we are committed to finding ways to enhance career development and retention strategies. If you have any further insights or suggestions, we would love to hear from you at engagement@zoom.us. Thank you again for your contributions to the Zoom team.
3.0
Mar 28, 2024

Overall experience

Recommend
CEO approval
Business Outlook

Pros

Positive team collaboration, great resources for customers, affordable products

Cons

Poor technical support for customers and high quota expectations

3.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

the people, remote culture allows for better work/life balance

Cons

lost some employee perks, silent layoffs, upper leadership changes their vision consistency and has a difficult time developing a long-term strategy, executive team needs a better understanding of the implications their decisions and the impact downstream to the ICs

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We’re pleased to learn you enjoyed the people you worked with and found the remote culture beneficial for your life balance. We understand your perspective about leadership, vision consistency, and better understanding of the impact of decisions. Your feedback is valuable, and we appreciate you bringing these points to our attention. Thank you for your contributions during your time at Zoom. We wish you all the best in your future endeavors.
Viewing 286 - 288 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.