Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,194 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 50% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (82) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 276 reviews)); "great benefits and stock options (RSU's)" ((in 198 reviews)); "Most people are great and collaborative." ((in 142 reviews)); "Good work life balance since I started" ((in 85 reviews)); "Pay is good and competitive; generous with promotions." ((in 77 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 56 reviews)); "No 401k match but that's it" ((in 19 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "Career growth" ((in 10 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 4 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,998 total reviews)

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Oct 22, 2024

Great company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Zoom is still a wonderful culture

Cons

It has gotten harder to make money

Zoom Communications Response

1y

Thank you for sharing your experience at Zoom. We’re glad to hear that you continue to appreciate the company culture. We understand your concern about the challenges around earning potential. Your feedback is valuable as we work to support our team members in achieving their goals. Thank you for your ongoing contributions to the team.

1.0

Oct 19, 2024

Overall Experience

Sales

Recommend

CEO approval

Business Outlook

Pros

Zoom gives flexibility and that helps with balance and free snacks, etc. Learned something about the industry.

Cons

Big turnover, vibe like a college campus, layoffs when stock prices went down, people in charge without the experience needed for those positions, okay for initial experience, not a career path.

Zoom Communications Response

1y

Thank you for sharing your experience at Zoom. We understand your outlook about turnover, the work environment, layoffs tied to stock prices, and leadership experience. Your feedback is important as we strive to improve stability, leadership development, and long-term career opportunities for our employees. That said, we are glad to hear that you appreciated the flexibility, work-life balance, and the opportunity to learn about the industry. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you'd like to share more, please reach out at engagement@zoom.us.

5.0

Oct 18, 2024

Impressions of Project Manager Internship

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good geographical location, large company scale, good benefits, good salary, and a large development platform

Cons

Management improvement, corporate culture improvement, colleague relationship improvement, meeting system improvement, schedule improvement

Zoom Communications Response

1y

Thank you for sharing your impressions at Zoom. We’re glad to hear that you appreciate the company’s location, scale, benefits, salary, and the development opportunities available. We understand your outlook about areas for improvement, including management, corporate culture, colleague relationships, meeting systems, and scheduling. Your feedback is valuable as we move forward. Thank you for your ongoing contributions. Keep up the good work!

Viewing 295 - 297 of 1,998 Reviews

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