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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,998 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Oct 31, 2024

      Awesome place that is taking off

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good salary and comms structure. - If you're willing to give it a proper go and build yourself as an elite seller then it's the place to be. - Very fast paced, but culture is great - people are genuine. No complainers taking up energy. - Using all these new Zoom Workplace productivity tools that smash leading competitors in each respective category is genuinely insane to see (some have been in existence for 10+ years and within less than a year we're like for like, if not better). - You're selling what you use all day. Hence, it's easy to feel confident when you're building pipe and in front of net new customers. - ELT will do what it takes to support you if you ask for help. - Most major growing pains of Zoom 2.0 have been resolved over the past year - GTM strategy is much clearer. Really exciting journey ahead.

      Cons

      - No real cons other than standard process improvements that they're aware of and slowly fixing. Does require you to sometimes get to the bottom of things on your own which seems overwhelming at first.

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience at Zoom. It’s great to hear that you value the salary, commission structure, and supportive culture. We’re also glad that you find the new Zoom Workplace productivity tools impressive and that they enhance your confidence in selling. We appreciate your note about the need for process improvements and the occasional need to navigate challenges independently. Your feedback is valuable, and it’s encouraging to know that management support has been effective. Thank you for your ongoing contributions and your positive outlook on the exciting journey ahead!
      5.0
      Oct 31, 2024

      Good company

      Technical program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote office, WFH benefits and WLB

      Cons

      Sometimes need to work overtime for communicating with china colleagues

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience working with us at Zoom. We’re glad to hear that you appreciated the remote work flexibility, work-from-home benefits, and work-life balance. We understand the challenge of working overtime to communicate with colleagues in different time zones, particularly in China. Your feedback is valuable as we work to better manage global collaboration and time zone differences. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors.
      4.0
      Oct 28, 2024

      Overall good

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team is really and colleagues are very helpful. Work life balance is good

      Cons

      Not much opportunities for internal promotion

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience at Zoom. We’re glad to hear that you value the supportive team, helpful colleagues, and positive work-life balance. We understand your perspectives about the limited opportunities for internal promotion. Your feedback is important as we work to create more pathways for career growth within the organization. Thank you for your ongoing contributions to the team. If you have any further thoughts or suggestions, feel free to reach out to us at engagement@zoom.us.
      Viewing 292 - 294 of 1,998 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.