ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Sep 20, 2023
Recommend
CEO approval
Business Outlook

Pros

You get b2b experience apart from that I can’t say much

Cons

I felt a lot of sexism in the work place. I viewed this as an extremely toxic workplace environment when I personally raised concerns to management they shrugged them off as sort of a “boys will be boys “ type of response. There is a culture of bullying and management turning a blind eye if sales are coming in. The tactics they use to “make a sale “ are at best ethically questionable. Many people seem to lie or manipulate their call logs and everyone seems to turn a blind eye rather than look into the root cause of the problem . I have never worked at a company where I felt my trust so violated by coworkers trying to steal deals as I did at Zoominfo and this is perpetuated by management who I always felt encouraged this behavior and did little to rectify it when it was brought to their attention on many occasions

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ZoomInfo Response
2y
Hi, this is Chad Herring the CHRO for ZoomInfo. I'm very sorry you did not have a good experience at ZI--you described the opposite environment of what we want to create for all the teams at the company. We do not want a culture in the business where any employee feels sexism or other inappropriate behavior is occurring. If you'd like, I'm happy to discuss this with you directly, or if you prefer, I can ask one of my HRBPs to speak with you. You are free to remain anonymous if you wish and can contact me through an email alias. My contact information is Chad.Herring@zoominfo.com.
1.0
Apr 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation days. Career advancement opportunities for those who put in the work. Good place to learn new technologies and have an impact on the product. Very friendly people to work with. Flexible with working from home.

Cons

Work life balance is almost none existent. Salary and compensations are below average, so expect to be overworked and underpaid. Upper management cares very little for the well being of the employees. The facilities are very simple. No gym membership, kitchen doesn't have much more than the basics, the open space can get very loud and there is no real place for the employees to sit and talk outside of the conference rooms. Don't expect to get anything more than a wine bottle for the holidays, if at all. No knowledge sharing between teams. A lot of frustrated and unhappy employees. No transparency from the management.

1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Providing Mac laptop with high configuration

Cons

I strongly advise against considering employment at ZoomInfo, particularly in their CX team. The CX team seems to be comprised of a significant number of unqualified individuals from the service-based industry, and their HR department is also lacking. It's evident that the HR director's responses are predetermined and fail to address employee concerns, ultimately leading to dissatisfaction. HR team's broken promises, an underqualified management team in India that inhibits career growth, and several specific issues The benefits are constrained for the Indian team. Night shift allowance is calculated on a daily basis, a practice more typical of lower-tier companies. Employee well-being doesn't appear to be a priority. I never saw a company who pays night shift allowance as daily basis. I am 100% sure call centre . For individuals seeking opportunities within the SaaS sector, I strongly recommend considering companies like others, companies but I strongly advise against considering ZoomInfo.

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ZoomInfo Response
2y
Hi, thanks for taking the time to leave a review of your experience at ZI. It’s unfortunate to hear that our culture was not a place you felt you could thrive. Our global leaders are fully committed to growing, mentoring and giving ownership to the ZI India team and they are spending their time and giving other necessary training. We are a company that values its employees and their career growth, evident by the launch of our new contract with LinkedIn Learning, where employees have the ability to set their career goals in the platform to get targeted courses for self-paced education. We also foster a culture of inclusivity and diversity and strongly believe that every employee is entitled to a work environment free of offensive conduct regardless of its form or manner. We have an anti-discrimination and harassment policy that we take very seriously. Also, our benefits consistently rank as top-notch and are reviewed regularly to compete with other Tech companies, especially after feedback received from our engagement surveys. Thanks again for your hard work here and best of luck in your next career adventure.
Viewing 1741 - 1743 of 2,217 Reviews

Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.