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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,217 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 21, 2023

      Discrimination, Stay away!!!

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing at the moment- It used to be a great company but all got taken away at this point. The comp. Plan was better than the rest of the market but since they changed the comp. Plan last month it’s the same.

      Cons

      I’m working as part of the international team and I’m being abused, disrespected and discriminated due to my nationality, and so my peers are. We’re delivering better results than our colleagues overseas and they still getting faster promotions, and have better career opportunities because of their location. This place used to be amazing, such a shame how giving power to the wrong people will destroy everything you built.

      avatar
      ZoomInfo Response
      2y
      ZoomInfo believes that every employee is entitled to a work environment free of offensive conduct regardless of its form or manner. We have an anti-discrimination and harassment policy that we take very seriously. Any ZoomInfo employee who feels that they have been harassed or discriminated against, or has witnessed or become aware of discrimination or harassment in violation of our policies, should bring the matter to our immediate attention. And since we do not have a record of this specific incident, please email a confidential complaint to: HR@zoominfo.com. Please be assured that we will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, or retaliation, or any violation of the Company’s Equal Employment Opportunity Policy. Thank you
      1.0
      Mar 27, 2023

      Do not join the customer experience team under any situation!!!

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent Brand Zoominfo Good exposure and a great product

      Cons

      Customer experience team in India treats it's employees with no respect, ridicules the employees for no reason. Leadership doesn't have any idea about employee experience. Not one employee in the CX team is happy or satisfied. Extreme micro management by the senior director. Leads/managers lack empathy and doesn't have any idea about people management. This is more like a factory in the 18th century where no regards are given to the employees. Absolutely no flexibility. Hardly any leaves are approved, if approved then they will make you feel horrible for taking it. Strict work from office. They reject wfh requests no matter how important it is for the employee. Horrible work life balance.

      avatar
      ZoomInfo Response
      3y
      Thank you for taking the time to leave a review. We take all feedback very seriously! Not only do we strive to set employees up for success, but we also require our people leaders to complete our Management Accelerator program to learn the essential management skills to listen and help their teams perform better. Our WFH and RTO policies are comparable to the best in class companies and each team tunes according to their work and global team needs. I’m disappointed to hear this is not your experience. I know you have chosen to go anonymous on this feedback. However, should you ever feel like having a discussion in strict confidence, I am just a phone call/Slack away. Please reach out to me if you have any additional thoughts on how we can do better. Venky Ramasubramanian, Vice President, Engineering and India lead
      2.0
      Nov 8, 2023

      ZI culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced organization. Strong presence in US and Israel.

      Cons

      Culture is a major issue. Bad hiring is creating anxiety among existing employees.

      avatar
      ZoomInfo Response
      2y
      Thank you for taking the time to leave a review. We are disappointed that your experience was not a positive one. Our edge is our culture, our people, and our deep expertise in the the future of Go-to-market. While our culture can be demanding we are making great strides in our learning and developing offerings to ensure our employees thrive and can find a great work-life balance including our new policy that will give tenured and high-performing in-office employees more location flexibility and the launch of Flexible Work Arrangements announced this month. We wish you the best in your future endeavors.
      Viewing 1744 - 1746 of 2,217 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.