Zwift reviews

3.2

47% would recommend to a friend

(140 total reviews)

Eric Min

38% approve of CEO

27% positive business outlook

Zwift has an employee rating of 3.2 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zwift employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

140 reviews
2.0
Jul 30, 2023

Good individuals but bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work benefits. The company promotes fitness and mental health. Working hard can lead to promotions and we're encouraged to set career goals and expand our skills

Cons

Poor management. For my first year, I had supervisors that had no clue as to what I was doing. I was finally reassigned to a supervisor who worked closely with my team but in my final year, I was regularly flip flopped between a great supervisor and a clueless supervisor. It was very annoying. Aside from that, the majority of the 3+ years I was there, my team had no product manager. When the product manager would leave for one reason or another, the product manager doesn't get replaced immediately. At one point we went for over a year straight with no product manager. Also, project managers apparently don't get paid well enough because they constantly get pouched by other companies. Another big con is that each year I was employed, there was at least one big set of layoffs. It was as if it's an annual event. Sometimes it was because the company was changing directions, so they cleared out everyone that was working on the project that got canned, or sometimes they do a cross-the-board layoff. Execs are clearly bad with money. There's too much emphasis on creating a "company culture." They spend who knows how much money on catering and events. There's at least weekly catering for lunch once a week, but often times there's catering multiple times a week. Many of us would prefer to just get paid more and go home on time to see our families. As for "company culture," Zwift is very vocal about social politics. The workplace should have a neutral stance on religion and politics, but Zwift is very open about what they support and have regular webinars to lecture you on what you should believe. If you don't support the same social politics, you wont feel comfortable here because not only does management organize workshops and webinars, but your coworkers will feel like the workplace is an appropriate place to share their opinions but it's not an appropriate place for any other opinion.

1.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

In my many years of senior leadership scaling startups I've never seen a place with so much potential (screw it up so badly). They had a growing culture of passionate, smart, collaborative people across a bunch of different departments with the capacity and talent to deliver greatness. They had a core product that cyclists loved even with all it's bugs, problems and slow delivery -and they had the opportunity to make it exceptional.

Cons

Executive leadership was in way over their heads and, instead of leveraging all the incredibly experienced talent they hired to help them create clarity, focus and a clearly defined strategy and plan, they micro-managed and wanted to do everything all the time and change it practically daily, burning out the people (including the senior leaders!) in their efforts to feel effective. Everything was driven by the whims of the CEO, who clearly demonstrated he knew a lot about cycling and absolutely nothing about running or growing a successful startup company beyond duping investors into constantly giving them more money to burn on useless consultants and grandiose plans. I've never spent so much time "managing up" in my entire career and being mortified by the exec team's complete inability to work together to align on a clear and adaptable strategy so the talented people on the teams could execute successfully. Product development became more of a slogging process to placate the board and c-suite than to allow actual product development leaders to do their jobs effectively and deliver iterative value to the business and customers. Three layoffs in about 3 years, the last one torpedoing about a third of the company, with additional "quiet" layoffs continuing to happen, clearly signals this company (and in particular the CEO) never learns from their mistakes. No matter what they offer you in terms of comp or title it won't be worth sacrificing your integrity to work for the exec leadership at Zwift.

1.0
Dec 23, 2020

not diverse at all

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

still trying to find some. Product seems limited in scope (only for cyclists)

Cons

The HR dept is bad. The company lacks structure. There is no diversity from mid-management to upper management. Based in CA, but 100% of managers are white.

avatar
Zwift Response
5y
Zwift has made a commitment to diversity, equity, inclusion, and belonging and we are early in our journey. We are making changes and some of those changes will be quick and some will take time. In Addition, we are focused on providing upward mobility internally and building the infrastructure to support the growing business. As we look to the future, we take feedback like this to heart as we level up the organization.
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Glassdoor has 175 Zwift reviews submitted anonymously by Zwift employees. Read employee reviews and ratings on Glassdoor to decide if Zwift is right for you.