Does iContact pay their employees well?

According to anonymously submitted Glassdoor reviews, iContact employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at iContact. This rating has been stable over the past 12 months.

How satisfied are employees working at iContact?

59% of iContact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iContact 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iContact?

Sales Executive (5) , Call Center Agent (4) , Strategic Advisor (3) , Account Manager (2) , Customer Success Manager (2) , Sales (2) , Senior Product Expert (2)

What are the pros of working at iContact according to real employee reviews?

"It's an extremely casual work environment and employees are typically not micro" ((in 6 reviews)); "Work life balance is good, unless you are one of the few that management consistently leans on." ((in 5 reviews)); "amazing benefits" ((in 5 reviews)); "Nice relaxing atmosphere in break room." ((in 4 reviews)); "free sodas machine and free coffee." ((in 4 reviews))

What are the cons of working at iContact according to real employee reviews?

"Management also expects so much but doesn’t support you." ((in 8 reviews)); "ish, and if you don't fit in...well...you won't get invited out to lunch, you won't land other opportunities, and you won't survive," ((in 3 reviews)); "Pay is also below pretty below average…" ((in 3 reviews)); "good company but the salary is very low" ((in 3 reviews)); "If one person who has any "clout" (and doesn't necessarily have to be your coworkers or your immediate supervisor) decides he or she doesn't like you, you're DONE, regardless of performance." ((in 3 reviews))

What are employees saying about iContact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iContact layoffs and their outlook for job security at iContact in 2026.

What are the top reviewed iContact locations?

Morrisville , Raleigh , Durham , Holly Springs , Mooresville , Dallas , Research Triangle Park

iContact reviews

3.3

59% would recommend to a friend

(81 total reviews)

Michael Pepe

100% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iContact has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iContact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

81 reviews

4.0

Jan 31, 2013

Great culture!

Technology

Recommend

CEO approval

Business Outlook

Pros

Fun environment, free sodas, and a slide! Really great atmosphere. Lots of leeway to solve problems. Generally smart people with a good work ethic.

Cons

Leadership at times a little meandering in terms of vision and direction. Don't forget that in startup mode, sometimes giving 150% is the norm.

iContact Response

9y

Thanks for the review! We are working everyday to stick with a clear vision for the company and build upon that.

4.0

Sep 5, 2012

Used to be a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The market for the software is growing so they're going to be around for a while. That's assuming, of course, that they continue to serve the same market niche.

Cons

Management isn't local (MD instead of RTP, NC). Culture has shifted. Lots of parts of the business are outsourced.

3.0

Aug 22, 2012

Agile is as agile does.

Qa tester

Recommend

CEO approval

Business Outlook

Pros

people seriously dedicated to Agile, continuous development, and testing. Amazing culture of corporate responsibility, good perks. Super lenient with things you need to do; work/life balance.

Cons

All of those people are gone, after the acquisition by Vocus. "Funny-Money" trading system means nothing can actually get done. CTO tech snobbery.

Viewing 73 - 75 of 81 Reviews

iContact

iContact reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great culture!

Used to be a great place to work

Agile is as agile does.

Top companies for "Compensation and Benefits" near you

iContact reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

iContact reviews FAQs