Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 807 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 77 reviews)); "Good pay and the job was easy" ((in 53 reviews)); "Great people and Awesome team work." ((in 45 reviews)); "Great Leaders and team members to work with." ((in 21 reviews)); "The team is great and shifts are flexible" ((in 19 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 13 reviews)); "Less Favoritism, the company has improved though." ((in 13 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Nepotism is big here." ((in 11 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(769 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

769 reviews

2.0

Dec 21, 2019

Software Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learn the new technologies in E-commerce cloud application building in a short period

Cons

Poor leadership and bad company culture.

iHerb Response

6y

We certainly appreciate your recognition in relation our accomplishments towards being an ambitious eCommerce company fully “in the cloud.” This affords our team members the opportunity to learn new tech and stacks very quickly, keeping us at the height of the progressive technology industry. We take great pride in providing a voice for our team members, through surveys and focus groups, to ensure that, as a company, we are in line with areas that are “working” or where there are “opportunities for improvement.” We are a data driven company, and with that we do encourage that our team members provide concrete details and feedback that are metrics/data driven in an effort to stay objective and avoid subjective opinion that does not lend itself to growth. We certainly want all of our team members to find our company beneficial to their professional growth, with that being said we wish you the best of luck with future endeavors.

1.0

Nov 14, 2019

Terrible

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Snacks are ok. Close to other companies you can apply to.

Cons

Too many to list. There are some good people here, but management is the worst.

iHerb Response

6y

Thank you for the time you took to review! Wishing you luck in the next endeavor!

1.0

Nov 11, 2019

Very stressful for people who actually work

Equipment operator

Recommend

CEO approval

Business Outlook

Pros

You have a job that's all I can say

Cons

Racism is rampant in that company especially for those who feel entitled to treat you any kind of way people who come there and focus on work get put down or as people who don't work get praised there's so many things that I can say about that company and none of them are positive bad management certain employees getting micromanage if they don't like you they go strategically find a way of firing you safety is a joke along with their new safety guy he's an idiot they talk about safety but make it hard for you to travel through their warehouse with pallets everywhere the racking system is messed up the warehouse is a mess to be handling products for consumption believe me I can go on and on about this company my time is still valuable

iHerb Response

6y

"Thank you for the feedback provided regarding your five year tenure at iHerb. We are sorry to hear you had such an unpleasant experience. The Operations team and Safety team are continously working hard to ensure we continue to provide a safe work environment for all our team members. Training and development of management is a continuous effort at iHerb and your feedback will be taken into consideration for upcoming training and development. We take feedback provided seriously and work hard to ensure appropriate action is taken if any issue or concern is brought to our attention. You are encouraged to provide additional information via our anonymous hotline at (833) 970-0001."

Viewing 589 - 591 of 769 Reviews

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iHerb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Software Engineer

Terrible

Very stressful for people who actually work

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