Is iHerb a good company to work for?

iHerb has an overall rating of 3.8 out of 5, based on over 806 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at iHerb to a friend and 82% have a positive outlook for the business. The best reviews about iHerb have been left by employees working as Warehouse Associate , Equipment Operator and Warehouse Worker .

Does iHerb pay their employees well?

According to anonymously submitted Glassdoor reviews, iHerb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at iHerb. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at iHerb?

71% of iHerb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iHerb 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at iHerb?

Material Handler (77) , Equipment Operator (36) , Customer Service Representative (16) , Software Engineer (15) , Software Developer (14) , Warehouse Associate (13) , Warehouse Worker (13) , Picker/Packer (11) , Manager (9) , Picker (9) , Senior Software Engineer (9) , Global Logistics Specialist (8) , Product Manager (8) , Quality Control (8) , Trainer (8)

What are the pros of working at iHerb according to real employee reviews?

"Benefits are great and we can finally WFH." ((in 78 reviews)); "Good pay and the job was easy" ((in 51 reviews)); "Great people and Awesome team work." ((in 46 reviews)); "Great Leaders and team members to work with." ((in 20 reviews)); "The team is great and shifts are flexible" ((in 20 reviews))

What are the cons of working at iHerb according to real employee reviews?

"One of my biggest issues is that the upper management made the decision to raise pay for one shift in the attempt to get employees to stay when the other shift(s) were more deserving of the pay." ((in 18 reviews)); "This lack of leadership from the CTO affects how the directors below him manage (yes “manage”, not lead." ((in 13 reviews)); "poor communication and technical support" ((in 12 reviews)); "Newer technology managers have started to create a no" ((in 12 reviews)); "Less Favoritism, the company has improved though." ((in 12 reviews))

What are employees saying about iHerb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iHerb layoffs and their outlook for job security at iHerb in 2026.

What are the top reviewed iHerb locations?

Irvine , Easton , Perris , Elgin , Hebron , Pasadena , Moreno Valley , Los Angeles , Riverside , Ellenwood , Carpentersville , Crystal Lake , Saint Louis , Phoenix , Detroit , Austin , Pasadena , Minneapolis , Peebles , Fresno , Arcadia , Murrieta , San Marcos , Vancouver , Allentown , Bethlehem , Nazareth , Northampton , Tatamy , Indiana

iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

768 reviews

1.0

Aug 2, 2019

Supervisors played favoritism

Picker

Recommend

CEO approval

Business Outlook

Pros

Having 3 days off was good

Cons

Supervisors played favoritism and treated employees as if we are garbage.

iHerb Response

6y

Thank you for your feedback. In line with our Guiding Principles, we develop and hire the best, and have continued to do that since the launch of our Elgin facility. It is very important to us that once team members are hired that we do our utmost to ensure they are engaged in their work and are respected at all times. Since you noted that you are a current iHerb team member, we would love to have the opportunity to learn more from you and to understand your perspective. Therefore, we encourage you to talk to a local management representative to discuss your concerns in more detail. We will do our best to resolve any issues brought to our attention.

1.0

Sep 28, 2022

Family Business

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical covered by the company and unlimited PTO

Cons

- Favoratism. They hire their own people and promote them without anyone else knowing - You work around the clock. I was here for a few years and worked around the clock and was never appreciated - They lie to you about raises and promotions - They violate OSHA guidelines many a times - Lie about phantom shares or company shares - Very high turnover in the IT dept. because of how they get treated by the leadership team

1.0

May 17, 2022

Everyone is disposable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits but that's all. Kuddos to the Director of Total Rewards.

Cons

iHerb has had about 5 lay offs since 2021. Goes to show you how unstable this company is. No matter how much you contribute to the company you are never safe. They let people go as often as you check your phone.... Stay away if you are looking for a long term position. Great place if you want to stay here for 6 months to get some e-comm experience.

Viewing 64 - 66 of 768 Reviews

Jobs at iHerb

Software Development Intern

Sr. Manager, Localization and Content

Global Logistics Team Lead

Pricing Data Scientist

iHerb

iHerb reviews

Ratings by category

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Supervisors played favoritism

Family Business

Everyone is disposable

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