iHerb reviews

3.8

71% would recommend to a friend

(768 total reviews)

Emun Zabihi

79% approve of CEO

82% positive business outlook

iHerb has an employee rating of 3.8 out of 5 stars, based on 768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iHerb employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

768 reviews
2.0
Jun 26, 2019

Management lies

Recommend
CEO approval
Business Outlook

Pros

Good benefits and people

Cons

Horrible hours for months(6) told it would get better. As is all we received 24 to 28 hours a week. To me it seemed as if they forced people to quit instead of properly staffing warehouse. If i was still there hard time trusting them.

avatar
iHerb Response
7y
First of all, we would like to thank you for sharing your concern. The local management team did work hard to be transparent and ensure team members understood work would be slow as we transitioned to adding a hub concept. As a result many team members found additional work, and unfortunately in some cases, others had to make the tough decision to leave. We plan to continue to be transparent regarding work hours and the Hebron operation as we do care about the well-being of our team members, and we would certainly never want to force people to quit or otherwise impact people's lives.
1.0
Feb 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits are really good and fair pay for easy work

Cons

You are expected to dedicate all of your time to this job. They stretch 8 hours of work into mandatory 12 hour days. Never get paid on time or missing hours. Leadership blames associates for their own short-comings. -Poor leadership -Questionable Policies "If you go to HR you will be fired" -Clique mentality from leadership -No job security (Must be a yes-man) -Gas-lighting (to shift blame off of leadership) This company wants to be a good place to work but unfortunately it is not, and it has a long way to go to get to where it claims it already is.

avatar
iHerb Response
7y
iHerb Easton is a brand new facility, and being that it is a start-up, challenges naturally occur as all team members get to know one another as they learn processes, systems, company procedures, and the business. Therefore, we are still in our building phase and all team members, including management, are putting in the time needed to help us build a solid foundation and to create the best workplace possible. With that said, we encourage any and all team members to talk directly to a member of management regarding any concern they have so that we can address these as quickly as possible.
Viewing 67 - 69 of 768 Reviews

Glassdoor has 806 iHerb reviews submitted anonymously by iHerb employees. Read employee reviews and ratings on Glassdoor to decide if iHerb is right for you.