iQor reviews

3.2

52% would recommend to a friend

(3,172 total reviews)
avatar

Chris Crowley

62% approve of CEO

47% positive business outlook

iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews
2.0
Jun 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Overtime is mostly always available that's the only Pros I have

Cons

Don't get paid enough ... They start you off at 8.75$ , if you do overtime you get 13.12 they try to use the "you can get paid more money every month thing to keep you motivated" but you have to be in the top 30% to even think about getting a raise , you have to keep your handle time under 4 minutes ( really ? I thought this was customer service ? Why are we rushing our customers to meet handle time ? ) and we get scored off how people feel about the company not about how we treated them . All that matters is that last question would you recommend (the company ) to family and friends.... If the score is less than a 5 its zero points for us ! supervisors think they are God and you aren't treated as an adult ... You can't use your phone in the lunch room only in the break room and you have to lock up your personal belongings every day . You have to use your break time (15) if you have to use the bathroom and the list goes on .... Thank god I am a Student and this isint my career

1.0
Jun 9, 2015
Recommend
CEO approval
Business Outlook

Pros

None. If you a serious entry level professional seeking experience do not come here.

Cons

one 30 minute lunch and two (unsecured) 10 minute breaks. Employees are only paid for the time the computer is in "call ready status." This does not include regular malfunctions including time spent talking with a customer. If you have to make an out bound call to a customer, if you are in "wrap up" mode writing required notes about the call.

1.0
Jan 7, 2015

Runnnnn!!!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck .

Cons

.25 raises on a rarity. Unprofessional. I had my car keyed, food messed with, and garbage dumped no help from HR or management. Even got in trouble for speaking up

Viewing 31 - 33 of 3,172 Reviews

Glassdoor has 3,417 iQor reviews submitted anonymously by iQor employees. Read employee reviews and ratings on Glassdoor to decide if iQor is right for you.