Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (679) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 145 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 105 reviews)); "Good benefits and gain experience" ((in 98 reviews)); "IQOR is a call center environment and allows associates the option to work from home." ((in 69 reviews)); "workers and good training" ((in 67 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 210 reviews)); "Salary is low and there is no such a thing like overtime" ((in 111 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 49 reviews)); "The managers at this company are terrible." ((in 46 reviews)); "Blatant Favoritism" ((in 37 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Pompano Beach , Meridian , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,172 total reviews)

Chris Crowley

62% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

3K reviews

3.0

Oct 14, 2025

High Risk Fraud/Claim Intake

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home set-up Good training ground

Cons

System issues not being resolved and addressed properly Slow-paced salary increases No proper role tagging, you can be invited to join different LOBs but still tagged as an agent, no increase as well on the base pay

1.0

Oct 13, 2025

Horrible

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Shuttle to go San Fernando, pays on time forthnightly

Cons

Fight down all the time

4.0

Oct 13, 2025

IMHO, iQor is the best BPO I know in the Philippines. My review is based on my first-hand experience with the company.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

BPO jobs offer exposure to a global workplace, which can lead to a deeper understanding of diverse cultures and business practices. Often provides competitive salaries, which are attractive to many individuals.

Cons

BPO jobs require working in shifts, including night shifts, which can disrupt your social life and lead to health problems. The high-stress nature of some BPO jobs and the need to work against your body's natural rhythm can lead to sleep disorders, eye strain, and other health issues. Despite the exposure, the potential for promotions and vertical career growth can be limited in many BPO positions. You may have to deal with difficult and unhappy clients, which can be stressful and frustrating. Job security can be an issue due to factors like the outsourcing of jobs to countries with lower labor costs, changes in currency exchange rates, and strict zero-tolerance policies.

Viewing 73 - 75 of 3,172 Reviews

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Collections Specialist

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iQor

iQor reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

High Risk Fraud/Claim Intake

Horrible

IMHO, iQor is the best BPO I know in the Philippines. My review is based on my first-hand experience with the company.

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