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      iQor

      Engaged Employer

      iQor reviews

      3.2

      52% would recommend to a friend

      (3,172 total reviews)
      avatar

      Chris Crowley

      62% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      iQor has an employee rating of 3.2 out of 5 stars, based on 3,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

      Reviews by job title

      3K reviews
      1.0
      Nov 22, 2018

      The lies they tell

      Senior agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      You feel like you've got a dream job. You can advance here ,you can get a bonus oh we have incentives.

      Cons

      Everything you have been told is a lie. No bonus, no paid holiday and no incentive and you can get get fired for another co worker talking while you are on a call. Or you do get promoted only not to have a salary change and then a couple of months down the line you will be back on the phone. Or you might get a promotion for 3 days and then on the phone. If a supervisor likes you then you may get some relief only if you bow down as they wish. No place for food either and that doesn't mean your lunch can and will be eaten.

      1.0
      Aug 20, 2014

      If you believe training is the company's first impression, you really don't want to work here.

      Customer service representative/collections
      Recommend
      CEO approval
      Business Outlook

      Pros

      I would say a paycheck.. But really, I don't need a job this bad.

      Cons

      Training Perspective- Constant computer issues. We have "training" for about 4 hours out of a 7.5 shift. Trainers have little control over their class. Most trainees have worked at multiple call-centers and it shows! I would guess most were let go. Immature people who talk about others. It is really hell to work there. ~I resigned~

      1.0
      Jan 9, 2013

      Watch out if you are an AVP!!!

      Assistant vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      The title of AVP is usful for a better job along the way

      Cons

      System issues- The worst I have ever encountered- employees can manipulate the computer to cause problems and management will not know unless they babysit them Very little power as an AVP A culture of agents that go straight up the ladder if they do not like your answer- an open door policy is great but this is crazy

      Viewing 7 - 9 of 3,172 Reviews
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      ReviewsiQor reviews

      Glassdoor has 3,417 iQor reviews submitted anonymously by iQor employees. Read employee reviews and ratings on Glassdoor to decide if iQor is right for you.