Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 142 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 109 reviews)); "Good benefits and gain experience" ((in 93 reviews)); "Work from home is good i guess." ((in 69 reviews)); "workers and good training" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 211 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 41 reviews)); "Blatant Favoritism" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 9, 2025

Good place to work

Teleommunications

Recommend

CEO approval

Business Outlook

Pros

You got paid and could live

Cons

Mean customers who are mean

iQor Response

1y

Thank you for your time and feedback. We do work incredibly hard at iQor, and there are times when calls come in back to back. While this environment does not work for everybody, we strive to provide all team members with the best training and support possible. Please feel free to contact us at youmatter@iqor.com to discuss this anytime. We wish you the best.

4.0

Apr 6, 2025

Good Experience

Training supervisor

Recommend

CEO approval

Business Outlook

Pros

Good for newbies; No experience; good stepping stone.

Cons

Fast-paced environment; Demanding workload; High Expectations

iQor Response

1y

Thank you for taking the time to write iQor a review! We strive to provide a positive work environment with competitive pay that is often supplemented by our overtime pay and incentive opportunities. We wish you the best of luck with your next steps!

1.0

Apr 5, 2025

Last Resort Job ONLY

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Only use this job as a last resort OR to get beginner experience in customer service/call center.

Cons

Everything, especially management, is horrible,

iQor Response

1y

Thank you for taking the time to write to us; we are always growing and learning from constructive criticism. We sincerely apologize for any dissatisfaction you experienced during your time with iQor. Management's role is to provide the best support possible; we're sorry to hear that wasn't your experience. We'd love to hear more from you on how management can be more attentive to their team. Please feel free to contact us at youmatter@iqor.com to discuss this anytime. We wish you the best.

Viewing 166 - 168 of 3,174 Reviews

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iQor

iQor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to work

Good Experience

Last Resort Job ONLY

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