Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 142 reviews)); "Great people to work with I enjoyed coming into work it became more to some of us." ((in 109 reviews)); "Good benefits and gain experience" ((in 93 reviews)); "Work from home is good i guess." ((in 69 reviews)); "workers and good training" ((in 65 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 211 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 48 reviews)); "The managers at this company are terrible." ((in 41 reviews)); "Blatant Favoritism" ((in 33 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 3, 2025

50/50

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You're incentivized to your work.

Cons

The incentive given is mediocre. I worked for more than 3 years and I only got an obscure amount of salary increase. The management has its favorites.

iQor Response

1y

Thank you for your time and feedback. We sincerely apologize for any dissatisfaction you experienced during your time with iQor. At iQor, our competitive pay is often supplemented by our overtime pay and sales opportunities on many client accounts. Additionally, management's role is to provide the best support possible; we're sorry to hear that wasn't your experience. We'd love to hear more from you on how management can be more attentive to their team. Please feel free to contact us at youmatter@iqor.com to discuss this anytime. We wish you the best.

2.0

Apr 3, 2025

Nog worth your mental health

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Ok if you are now starting looking for work show you what not to expect in a company and red flags to look out for. Brach area was ok

Cons

Not worth your mental health

iQor Response

1y

Thank you for taking the time to write to us; we are always growing and learning from constructive criticism. We sincerely apologize for any dissatisfaction you experienced during your time with iQor. Please feel free to contact us at youmatter@iqor.com to discuss this anytime. We wish you the best.

4.0

Apr 1, 2025

Great Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Environment Focuses on individual strengths

Cons

none that I could think of

iQor Response

1y

Thank you for sharing this great review! We are thrilled that you enjoyed your experience. We strive to provide a positive work environment with competitive pay that is often supplemented by our overtime pay and incentive opportunities. We hope you stick with iQor and continue to grow with us professionally!

Viewing 169 - 171 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Manager of Operations

Account Executive - Sales

Director Facilities Architecture and Construction

iQor

iQor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

50/50

Nog worth your mental health

Great Environment

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