Does iQor pay their employees well?

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at iQor?

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

What are the pros of working at iQor according to real employee reviews?

"Pay and hours are good" ((in 151 reviews)); "Good people and caring." ((in 111 reviews)); "Good benefits and gain experience" ((in 84 reviews)); "Work from home was nice" ((in 69 reviews)); "workers and good training" ((in 68 reviews))

What are the cons of working at iQor according to real employee reviews?

"Poor management And people will hate on you for no reason" ((in 206 reviews)); "Salary is low and there is no such a thing like overtime" ((in 115 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 46 reviews)); "The managers at this company are terrible." ((in 45 reviews)); "Blatant Favoritism" ((in 34 reviews))

What are employees saying about iQor layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

What are the top reviewed iQor locations?

Charlotte , Houston , Miramar , North Charleston , Tempe , Richardson , Bethlehem , Charleston , Plano , Tucson , Meridian , Pompano Beach , Plymouth , New Albany , Crestview , Tupelo , Memphis , Saint Petersburg , Columbus , Ada , Dallas , Phoenix , Allentown , Pueblo , Depew , Klamath Falls , Fort Lauderdale , New York , Altoona , Tampa

iQor reviews

3.2

52% would recommend to a friend

(3,174 total reviews)

Chris Crowley

61% approve of CEO

49% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Work/Life balance

2.8

Senior management

iQor has an employee rating of 3.2 out of 5 stars, based on 3,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The iQor employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Mar 28, 2025

*

Senior customer service representative (csr iii)

Recommend

CEO approval

Business Outlook

Pros

Good Compensation with Performance Bonus

Cons

The culture is sometimes based on "who you know" and OMs are micromanaging

iQor Response

1y

Thank you for your time and feedback. iQor strives to provide a positive work environment with great benefits, compensation, and growth opportunities. We're glad you see our efforts. We wish you the best of luck with your next steps.

4.0

Mar 26, 2025

Simple review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Different departments and opportunity for growth

Cons

Poor communication by management, information is never concrete

iQor Response

1y

Thank you for taking the time to write iQor a review! We'd love to hear more from you on how directors can be more attentive to their teams. Please reach out to us at youmatter@iqor.com to share your thoughts. We're very grateful for employees like you and hope you stick with us for years to come!

2.0

Mar 25, 2025

A Last Resort Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The available overtime options were decent.

Cons

The work environment is not the best. Some staff have physically fought. Some managers are decent. (T-Mobile)

iQor Response

1y

Thank you for your time and feedback. We value all of our current and former employees' feedback and would be grateful to learn more about what specifically was not positive during your time so we can improve. Our goal at iQor is to provide the best company culture possible, we’re sorry to hear we’ve fallen short. Please feel free to contact us at youmatter@iqor.com to discuss anytime. We wish you the best.

Viewing 175 - 177 of 3,174 Reviews

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Jobs at iQor

Customer Service Agent – Credit Card Services

Customer Service and Collections Representative

Manager of Operations

Director Facilities Architecture and Construction

Account Executive - Sales

iQor

iQor reviews

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Ratings by demographic groups

Reviews by job title

*

Simple review

A Last Resort Job

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