nCino reviews

The pay was extremely below market value, and you're expected to extend your responsibilities beyond what is listed in your job description because you're meant to be a "team player" when in reality, the organization lacks focus and direction; expects you to place high priority on every project without providing sufficient explanation as to why each project is high priority. From a high level business perspective, nCino is attempting to extend its capabilities beyond the end-to-end workflow value proposition that initially gained them a strong market positioning, but there are many product gaps that make their product not a true "end-to-end" solution. Rather than address these product gaps, nCino focuses on trying to build out product capabilities that are "shiny" - and sometimes, acquire companies for those product capabilities - all the while accumulating dissatisfied clients who purchased a product thinking it'd be end-to-end when it's not, and collecting dissatisfied overworked employees who try to tell the overpaid exec team why things aren't working but have their complaints fall on deaf ears. I wouldn't be surprised if nCino tries to lick their wounds and sell to some kind of private equity firm in the near future.

The company went public and immediately stopped listening to their employees. It felt like upper management sees any success as their success and any failure as employees’ failures. In support, the director was absolutely out of touch from the support engineers. She had no idea what the job requires and regularly set expectations that most engineers wouldn’t be able to meet. The pay is terrible. Many of my teammates left and got 50-60% raises doing work for our customers. When pressed on this, the CEO said “go work for someone else,” essentially. I got three raises in 2021-2022 and still didn’t meet inflation. I bring home more as a grad student.