AFS Logistics reviews

3.9

74% would recommend to a friend

(149 total reviews)
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Andy Dyer

100% approve of CEO

68% positive business outlook

AFS Logistics has an employee rating of 3.9 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AFS Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

149 reviews
1.0
Aug 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Good people who are willing to work hard to help the company achieve success. The don't often get recognized for it, but they come in every day and do the best they can.

Cons

A lot. Management - A team is only as strong as the leader. When the leader is constantly putting you down or playing team members against each other it does not make for a strong team. When a man does the EXACT SAME JOB as a woman gets paid dollars more an hour, when the man has been there half the time that the woman has, that is poor management. I have read over the other reviews and I get that you are "Putting a merit plan into place". Where was that merit plan 30 years ago. It isn't like this is a new company. HR & Culture - People don't feel safe. AFS has always had a sense of "If I say something I get fired". People did not want to take an anonymous survey because they were afraid it was going to out them and they would lose their jobs. People, including myself, have gone to HR for assistance with an issue only to be told "I will look into it." and followed by "Well I am sure it will blow over". I get what you're trying to do, but when multiple employees come to you with the same issue with the same person and that person does not get any sort of reprimand, but 2 of 8 employees that complained get fired, that shows that someone is failing at that job. I don't know how many are in the HR and Culture group now, I wish you all the best, but you would be at minimum the 12th person to take over that department. Different people, same results. Pay - Nada. I left, and make double the money with less pressure, better benefits and nobody has yelled or called me stupid once in over 2 years. I can't say that for when I was at AFS. Getting yelled at by management was a constant. Getting talked over, being told that no matter how hard you work, how many Saturdays you come in, no matter how many days you stay late, you were never entitled for a raise. Listening to your supervisor talk about how poorly other coworkers are and they see how hard you are working, then going to other coworker and saying the exact same thing, thus pitting people against each other.

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AFS Logistics Response
8y
I appreciate you mentioning our hardworking and dedicated employees. We do have a day to day recognition program in place, along with our Core Value awards that are given annually. Recognition comes in many forms and we often celebrate our great talent by hosting employee appreciation events, such as: holiday parties, Family Day, contests to win prizes and gift cards and more. I see that you’ve read our other responses and have noted some of the projects we’ve worked on! I’m happy to report that our Compensation Review is complete and the majority of our employee’s did receive an increase this year, which was based on performance reviews and the current market composite for the position and location. I can’t speak for what happened 30 years ago but I can say the current HR & Culture team stands for equality in our hiring, promoting and pay for our employees. I see that you have not been at AFS for over two years but I would encourage you to speak to current employees regarding our new team and I am confident that you would be given positive feedback and that they feel they can come to HR and issues are addressed appropriately. If the HR department is as confidential as our team, you would never know if another employee was reprimanded or disciplined. That is how a group of HR professionals operate. Different people can make a positive change. Although some people may just have a bad experience with an employer, I do recognize that we aren’t perfect. I would urge you to consider that a company can change in two years and perhaps AFS needed the employees, Leadership Team and HR & Culture team that is in place now to address and make those positive changes. In the same way people can grow, companies can grow. Lastly, it is important that a representative from our company respond to positive and negative reviews on Glassdoor to show that we are listening and we care.
1.0
Feb 24, 2018

Where’s the Undo button?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Direct Deposit. Voice Mail. Access to internet provided lifeline to reality. Most major holidays recognized and generously received weekends off. Restrooms provided much needed sanctuary. Exec leadership had almost supernatural handle on coffee supplies. Coffee typically fresh, if not, urgent memo circulated on how to maintain highest degree of freshness! Great training ground for learning how not to run a business. Multiple daily reminders provided free of charge.

Cons

Out of touch leadership that are unable to understand how to implement true processes that actually made positive, lasting impact. No ability to perform root cause analysis - always chasing symptoms. Terrible benefits. General lack of understanding of how to run a company, combined with a lack of trust ultimately stifles innovation. Was literally told once by a company leader that “no one retires from AFS”. Implying you are either fired or quit. #motivation

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AFS Logistics Response
7y
First, I'd like to apologize for the delay in this response. Thank you for taking the time to write your review on your experience at AFS. We value and consider all feedback and we will continue to find ways to improve as an organization but I'd like to address a couple of your specific concerns here. As AFS grows, we will continue to work with a best in class insurance broker to ensure competitive plans and premiums for our offered benefits. We are on the fourth consecutive year that AFS employees have not had an increase in premiums. As far as transparency, AFS is holding town hall meetings where our C-Suite executives speak on the financial and organization performance. This has proven to be helpful in engaging our employees in the business model. Employees are encouraged to ask questions and to provide feedback during these meetings and on a regular basis.
2.0
May 3, 2017

A Lot of Room for Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible with time off, nice office building, PTO, made some great friendships

Cons

Very poor training, unprofessional environment, management, low pay, lack of communication, outdated software

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AFS Logistics Response
9y
Thank you for your review. We do appreciate all feedback, positive or negative, and use this information to continue to improve as a company. Training can and will always be an area of focus and improvement. Our Core Values are Ethics, Engagement, and Excellence, and the leadership and management team under our new CEO have all been challenged with not only living these values but inspiring their teams to do the same.
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Glassdoor has 168 AFS Logistics reviews submitted anonymously by AFS Logistics employees. Read employee reviews and ratings on Glassdoor to decide if AFS Logistics is right for you.