Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at ARS-Rescue Rooter to a friend and 52% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

55% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 100 reviews)); "Benefits are good" ((in 52 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 49 reviews)); "Good money making potential if you're willing to work overtime" ((in 26 reviews)); "My boss is great and my coworkers are a joy to work with." ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and always on call" ((in 44 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 27 reviews)); "How can 2 managers that work in the same department be related?" ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "management" Reviews

4.0

Jun 22, 2018

ARS Austin

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, steady (though some seasonal) work, good co-workers, most willing to go the extra mile to help each other out.

Cons

could improve on cross-department communications to keep everyone informed. Corporate management often puts so much administrative duties on the managers, they aren't able to properly "manage" their people. Feel too much time spent "documenting" instead of "doing". Not that documenting isn't important, but shouldn't be to the extent it hinders work getting done. Not very strong Employee Recognition Not much room for advancement unless you are willing to relocate.

1.0

Feb 27, 2018

Not all that gliter is gold

Lead generator

Recommend

CEO approval

Business Outlook

Pros

Team members were just amazing. always trying to encourage me.

Cons

Management making thread to fire me even though I had generated a good lead for them the previous week.

5.0

Feb 22, 2018

HR Manager

Human resources manager/recruiter

Recommend

CEO approval

Business Outlook

Pros

Outstanding Management - quality in every aspect of an employer

Cons

If you are looking for a company that is advancing in technology and that likes to stay up to date with how they can improve and get better, than this is the company for you

5.0

Feb 14, 2018

ARS (Aim for Results & Success)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Given tools to drive your own success. Senior management is active in operation. Very family orientated. Pay and benefits are good.

Cons

No cons regarding company ; commute is long but worth it.

4.0

Apr 25, 2018

Great compensation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Your earnings are determined by your contribution, so you control your growth. The job is never boring, always a new challenge. Management is good and they give you regular reviews of your performance.

Cons

Hard to maintain work life balance

2.0

May 30, 2018

No Direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible with my time and some employees care.

Cons

No management support when help is needed.

5.0

Jun 22, 2018

Great support!

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

9128 (ARS of DFW) is a great place to work. Some of the Pros are flexible schedule, great management, employee appreciation - among other things.

Cons

Cost of medical benefits is high.

5.0

Jun 21, 2018

Great team work

Customer service

Recommend

CEO approval

Business Outlook

Pros

Enjoying benefits and payoffs from your hard work and dedication. Management is very supportive of each other. Many opportunities for advancement. Houston North is a great place to work!

Cons

Have to go with flow, accept and thrive on daily changes.

5.0

Jun 22, 2018

I Came Back For Seconds

Administrative assistant (plumbing management)

Recommend

CEO approval

Business Outlook

Pros

I absolutely love working at ARS. I had to resign when my husband's job took us overseas, and shortly after returning, I was able to rehire at the same ARS location, in a different position. I find that the management are supportive. Drama is rare, and is addressed swiftly. There is always an opportunity to learn new tasks and skills. And we are always planning fun events and acknowledging life events for our colleagues. This is just a great team!

Cons

There are no cons for me.

5.0

Jun 22, 2018

Great company, great location, great pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management truly cares about the employees. General Manager is invested in every single person here. If you need something, you get it. Pay is great. Do your job, be open to constructive criticism and your career here will soar.

Cons

Benefits are expensive for a family. Everyone smokes so get an air purifier.