Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at ARS-Rescue Rooter to a friend and 52% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

55% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 100 reviews)); "Benefits are good" ((in 52 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 49 reviews)); "Good money making potential if you're willing to work overtime" ((in 26 reviews)); "My boss is great and my coworkers are a joy to work with." ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and always on call" ((in 44 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 27 reviews)); "How can 2 managers that work in the same department be related?" ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "management" Reviews

3.0

Sep 6, 2017

Customer service/ dispatcher

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, also plenty of overtime

Cons

Poor management, rules are not consistent

5.0

Aug 24, 2017

SSA

Ssa

Recommend

CEO approval

Business Outlook

Pros

Best plave to work ever. Pay really good. Management is supportive and compassionate

Cons

A lot of pressure for maintaing KPO

1.0

Dec 29, 2017

Bottom of the barrel

Journeyman plumber

Recommend

CEO approval

Business Outlook

Pros

Paychecks clear and company pays for gas for their vehicles

Cons

Management is a joke, they will work you to death, the pay is not even close to competitive, highly unethical.

ARS-Rescue Rooter Response

8y

We are sorry to hear you did not enjoy your time working at ARS-Rescue Rooter. We take our employees' , past and present, concerns seriously and strive to be a great place to work. We would like to speak with you regarding your 3 years with us. Please send your contact information to talent@ars.com and we will be happy to reach out and discuss further.

5.0

Dec 8, 2017

Office

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No micro-management, we have a great team and office. Plumbers are paid high and so are the HVAC. If you're looking for a company to become a part of for Plumbing and / or HVAC career - this is it!

Cons

Parking. No other cons to report.

1.0

Jul 1, 2017

Awful place to work for.

Self sales associate/lead generator

Recommend

CEO approval

Business Outlook

Pros

There Really isn't any except flexible hours, but they are removing that also. It's a slave driven employment place.

Cons

Very low base pay. Had to work 35hrs just to make $280. It was terrible! NO RAISES! Abusive Management. Cheated bonuses or very little bonus after working so heard to get leads. Fake bonus promises. They will lie to you with a promise of $300 to get free labor out of you to get leads or to get your friends and family to like their Facebook. After you do it, he tells you he will write you the bonus, and PURPOSELY not give it to you. Can drive too far from home and burn gas and scam you out of your mileage. Standing all day at hard HOme Depot floors. Consistent rejections. No room for growth or advancement no matter how hard you work. It's really a lot of foul play from greedy management.

ARS-Rescue Rooter Response

8y

Thank you for taking the time to provide a review. We truly appreciate your feedback and are sorry to hear you had a less than stellar experience while working for ARS. We strive to be a company where all employees enjoy to work and feel valued. We'd like to speak with you regarding your experience. Please e-mail us at talent@ars.com with your contact info and we will reach out to you to discuss the specifics of your situation. Thank you.

4.0

Nov 18, 2017

Good place to work

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

Extremely high pay, caring technicians, great bonuses throughout year,

Cons

Slow seasons like any HVAC company, sometimes management gets upset when you call for help, short staffed on HVAC technician dept, and working 11+ hours 6 days a week during busy season.

4.0

Jan 9, 2018

Comfort Advisor

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits are obtainable if you put in the work. . Tools and resources provided for success. Management for my area are professional, knowledgeable , and extremely productive. Also encourage an open door policy. While still maintaining a family feel hard to find in a corporate business.

Cons

Long hours. Weekends are expected.

3.0

Jan 30, 2018

All right company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good management and flexible work schedule.

Cons

Weekend work is a must

2.0

Oct 7, 2017

Comfort adviser

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Pay is good. Some benefits are ok but not great.

Cons

Management is horrible and petty. No training, poor communication, lacked class.