Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.2 out of 5, based on over 1,047 reviews left anonymously by employees. This rating has decreased by 10% over the last 12 months. 54% of employees would recommend working at ARS-Rescue Rooter to a friend and 50% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

54% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (54) , Customer Service Representative (43) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (22) , Manager (21) , Lead Generator (20) , Service Technician (20) , Sales Associate (19) , Plumber (18) , Sales Representative (17) , General Manager (14) , Sales (14) , HVAC Installer (12)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 100 reviews)); "Benefits are good" ((in 52 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 49 reviews)); "Good money making potential if you're willing to work overtime" ((in 26 reviews)); "My boss is great and my coworkers are a joy to work with." ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 66 reviews)); "Long hours and always on call" ((in 44 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 27 reviews)); "How can 2 managers that work in the same department be related?" ((in 18 reviews)); "No work life balance to deal" ((in 15 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Durham , Vero Beach , Tinton Falls , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Overland Park , Forest Hill , Indianapolis , Columbus , San Jose , Corona , Miami , Tampa , Boston

ARS-Rescue Rooter "management" Reviews

3.0

Dec 17, 2013

Excellent company but stagnant in reevaluation of management

Regional accountant

Recommend

CEO approval

Business Outlook

Pros

Employee Focus, Customer Service Oriented, Good benefits

Cons

Little opportunity for advancement due to low focus into restructuring management

1.0

Mar 26, 2014

Lack of communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can't think of a thing

Cons

Management says one thing and does and/or expects another. Manager lacking true management skills.

3.0

Nov 7, 2014

Good company, with horrible management.

Install help

Recommend

CEO approval

Business Outlook

Pros

Great pay with good benefits. Plenty of business opportunity to get training if needed. You work in pairs which is good.

Cons

High turn around rate. Mostly due to unfair practices. Lots of favoring. Stop showing difference Between workers and be honest about a person's skills.

5.0

May 31, 2015

Best company I've ever worked for

Sales associate

Recommend

CEO approval

Business Outlook

Pros

If you have the gift of gab/sales, a positive attitude and actively keep your behavior acceptable upbeat charismatic in a social setting and are a generally confident person especially with new unknown people all the time this job is for you. The upper management are all incredible people, wonderful teachers, are very friendly and will do everything in there power to make you succeed in your job role. This company starts you off with a higher pay than most and will keep giving opportunity for advancement as long as you prove your ability to get the job done right the first time and keep a strong steady pace. They like to promote from within and let people flourish. Acquiring this job was the best thing that has happened to me . This company is honest, quality, and only gives and deals with the best. Every day I learn something new and am looking forward to a long future with this company.

Cons

Dealing with people saying no. But this is with any sales job. And like any sales job having winning behaviors and keeping your identity and your job role separate and at a ten on a 1-10 scale. You will be absolutely fine. This job is a breeze it's fun and it's fulfilling at the end of the day you feel like you did good for the world around you . Which is a great feeling

1.0

Jul 22, 2013

NEVER, NEVER, NEVER AGAIN

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

My spouse works nights and I was able to work nights as well.

Cons

Wow, where do I begin? Management and senior dispatchers play favorites, I have never seen anything like it. If it's going to be a "money call" it's not the next tech up that gets the call, it's the boyfriend or the friend. If you are a new employee don't expect to make any friends because it's like revisiting high school with all the cliques. Training for new office employees? Good luck, you just get thrown to the wolves so keep your fingers crossed. One manager actually refused me a bathroom break. But the favoritism and the talking behind everyone's back is the worst, it's like being a teen ager all over again. Oh and there is NO room for advancement. You are pretty much stuck in the position you got hired into.

3.0

Sep 2, 2014

I was a drain tech at rescue rooter.

Drain tech

Recommend

CEO approval

Business Outlook

Pros

Great way to learn the plumbing system.

Cons

Training wasn't real clear. A lot of favoritism from management. Did not care about when daughter got sick. Management was not on the same page.

5.0

Oct 30, 2013

Awesome company to work for.

Lead installer

Recommend

CEO approval

Business Outlook

Pros

I had a very good experience being employed by ARS, they truly give everyone an opportunity to grow and advance.

Cons

Just coordination and preparation to be more precise on time management.

1.0

Jul 19, 2014

Misleading Employment Ads

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It IS a job -- If you are totally desperate! Old-school management style. If you like working for a company that operates as if it were in the 1950's (like the TV show "Mad Men"), well -- I suppose this would be a great place to work if you are a male. Not so much for females.

Cons

This is a "good 'old buddy" company. Very disrespectful to women employees!!!!!