ActiveCampaign reviews

3.6

67% would recommend to a friend

(508 total reviews)
avatar

Jason VandeBoom

67% approve of CEO

55% positive business outlook

ActiveCampaign has an employee rating of 3.6 out of 5 stars, based on 508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ActiveCampaign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

508 reviews
5.0
Jul 1, 2026

Great culture with enjoyable collaboration across teams

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and office environment (very rare to find) . Authentic people, truly enjoy the collaboration with different teams

Cons

Would be great to have an Asociacion.

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ActiveCampaign Response
2w
Thanks for sharing about your experience at AC! Culture, office environment, authentic people, and cross-team collaboration are things we work hard to build and protect, so we're glad those are coming through consistently for you. We're always looking at ways to make our hubs even stronger, so please reach out to your manager and HRBP with additional thoughts. We appreciate you being here and contributing to what makes the culture so special in Costa Rica!
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team, strong collaboration, and opportunities to improve accounting processes

Cons

Some processes can be unclear, and cross-functional communication may sometimes be slow

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ActiveCampaign Response
2w
Thanks for sharing this after more than a year at ActiveCampaign! Supportive teams, strong collaboration, and opportunities to improve accounting processes are real strengths, so we are so glad those are working well for you. We're streamlining approval workflows, improving how priorities get communicated across teams, and making it easier for functions like Finance and Accounting to operate efficiently without unnecessary friction. The goal is making sure all functions have the visibility and clarity they need to do their best work. We're also building out clearer progression frameworks so the path forward is defined and accessible. If you want to talk through what growth looks like for your role specifically, your manager is a great place to start that conversation! We appreciate you being here and the work you're contributing to the Finance team and all of AC!
5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great CRM to keep track of progress from accounts and monitor growth. Social activities throughout the year for team building. ERG's to feel part of one or more communities

Cons

Some KPIs are hard to achieve in comparison to same role in other companies, ex. talk time

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ActiveCampaign Response
2w
Thank you for sharing this! A great CRM for tracking account progress, social activities, and ERGs that create real community are things we've invested in to make the day-to-day experience better, so we are very happy those are landing well for you. We regularly review how we set performance benchmarks to ensure they're ambitious but grounded in the reality of our market and customer base. If specific metrics feel misaligned, that's valuable feedback to surface with your manager so it can inform how we calibrate going forward. We appreciate you being here and the work you're doing to grow our accounts - thank you for your contributions!
Viewing 4 - 6 of 508 Reviews

Glassdoor has 542 ActiveCampaign reviews submitted anonymously by ActiveCampaign employees. Read employee reviews and ratings on Glassdoor to decide if ActiveCampaign is right for you.