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ActiveCampaign

Engaged Employer

ActiveCampaign reviews

3.6

67% would recommend to a friend

(508 total reviews)
avatar

Jason VandeBoom

67% approve of CEO

55% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Diversity & inclusion

4.0

Work/Life balance

3.7

Culture & values

3.2

Senior management

3.2

Career opportunities

ActiveCampaign has an employee rating of 3.6 out of 5 stars, based on 508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ActiveCampaign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

508 reviews
4.0
Jul 1, 2026

Great benefits but communication could improve

Customer experience specialist
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work environment

Cons

Not great communication for updates or changes Lack of inter-departmental interactions

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ActiveCampaign Response
2w
Thanks for sharing this after a couple years at AC! Great benefits and work environment are real strengths, so we're very glad those have been consistent for you. We're constantly building better processes for how information flows across the organization, including clearer update cadences and more consistent messaging when things change. The goal is making sure people hear about what's happening in a timely, clear way rather than finding out after the fact. We're also working to break down silos and create more natural touchpoints between teams. Cross-functional collaboration should feel easy and accessible! Your advice on better communication and feedback processes is exactly the kind of input that helps us improve. If you have specific ideas about what would make the biggest difference, raise them with your manager or HRBP - we want that feedback to get to the right people!
4.0
Jun 30, 2026

Pretty amazing culture

Senior ai engineer
Recommend
CEO approval
Business Outlook

Pros

My comp is pretty amazing, even better than it was in big tech but I had to negotiate, but there was room to negotiate which I appreciate a lot. The culture is pretty amazing, everyone is super kind, we have a budget for eating per week and for transportation which is pretty amazing for today’s standards. Since I go once per week I can pretty much order steak, desert and take home food with the budget. The on call availability compensation at least in Costa Rica is a percentage of the salary according to how many hours you’ve been on call, of course, if you have to do work outside office hours then you get the per law compensation. Which is again pretty amazing for today’s standards, where there is usually a flat comp for availability and then the extra pay for hours worked. If this is important to anyone we get Macbooks. And a budget for the house office when we sign, expense but still pretty good. My manager is pretty amazing, I can’t talk for the other ones. I’ve never felt like the company is on fire, or the feeling of being vigilant for the next emergency, I’ve actually started to relax. I’m so happy I haven’t looked for another job for over 6 months and I used to do interviews as a hobby.

Cons

Sometimes it feels like a start up playing corporate, new processes are being invented every so often, and either poorly documented or poorly referenced and notified to people who need them. Interactions between teams can we painful some times, but nothing as bad as what I’ve seen in big tech. There also seems to be some tech debt on the stability of the local developing environment, I’ve never in my 9+ years of experience have seen such a non-deterministic set up process. Some bugs are literally resolved by “RUN THE F THING AGAIN UNTIL IT WORKS”. Excuse my French but WTF? WDYM just run it N times until it works? Will it work on the 4th or 14th try? Nobody knows. For engineering at least in Costa Rica we’re forced to go to the office at least once a week. Which I know is fine for today’s standards but to me the idea of going just for the sake of going because some C says we must is idiotic. I literally waste 3 hours of my day every time I go to the office. No one in my team or that I work with is in there, so I literally just go to contribute to traffic jams and my own stress and routine disruption. I’d prefer to work 1 or 2 hours more per day from my house than this. I’d give you guys a 5 star in work/life balance if I didn’t know for a fact my manager doesn’t give a single F if I work from home or the office and we’re just being forced to roll with it. And if I can be super picky, not getting stocks is kind of a bummer, I know they offer equity, but equity doesn’t really matter until and if they go public. Don’t try to sell me on equity, most people won’t be here to enjoy it when and if it happens.

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ActiveCampaign Response
2w
Thanks for sharing this. Competitive comp with room to negotiate, great culture, food and transport budgets, on-call compensation structure, MacBooks, home office budget, an amazing manager, and genuinely not feeling like the company is constantly on fire - that's a lot of things working well, and we're glad they're all landing for you! We're investing in better knowledge management, clearer process documentation, and more intentional communication when things change so people aren't discovering new workflows by accident. And we're also working to ensure office expectations are tied to actual collaboration value rather than just presence for presence's sake. We appreciate you being here and the work you're doing on the AI Engineering side. Your feedback is the kind that actually makes us better! If you have anything else to share, please raise it with your manager or HRBP.
3.0
Jun 30, 2026

Great salary and benefits, but poor management and stability

Cx specialist
Recommend
CEO approval
Business Outlook

Pros

1. Great salary 2. Good benefits

Cons

1. No growth opportunities 2. Bad management communication 3. Very AI based. 4. Constant doubt of job stability

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ActiveCampaign Response
2w
Thanks for sharing this after more than one year in Heredia! Competitive salary and good benefits are real strengths, so we're happy those are working well for you. We continue to build out clearer career frameworks and progression paths so people can see exactly what's available and what's required to get there. Growth should feel tangible and within reach. We also regularly invest in manager training and clearer communication frameworks to ensure teams have the direction, context, and recognition they need. Our investment in AI is about making our product stronger and our teams more effective, not replacing the people who make ActiveCampaign work. We're building AI capabilities that help our teams do more meaningful work instead of less. If there's uncertainty about what that means for your role specifically, your manager or leadership would welcome that conversation! For prospective employees in Heredia: Ask about career progression frameworks, how management communicates with teams, and what the AI strategy means for customer-facing roles. You should get clear, specific answers. Thanks again for sharing! If there's any other input, please connect with your manager or HRBP.
Viewing 7 - 9 of 508 Reviews
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Glassdoor has 542 ActiveCampaign reviews submitted anonymously by ActiveCampaign employees. Read employee reviews and ratings on Glassdoor to decide if ActiveCampaign is right for you.