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      Airwallex

      Engaged Employer

      Airwallex reviews

      3.6

      65% would recommend to a friend

      (535 total reviews)
      avatar

      Jack Zhang

      69% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Airwallex has an employee rating of 3.6 out of 5 stars, based on 535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      535 reviews
      2.0
      Dec 16, 2019

      Some great team members and potential but poor culture and leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The typical startup stuff - food, beer, coffee and table tennis. Adjustable desk, screens and laptop. Three potential.

      Cons

      Micromanagement. Tech and design debt. Lack of decent leadership and culture. Young team. Poor maturity in product and design practise with limited openness to learn. What you can churn out for them culture.

      avatar
      Airwallex Response
      6y
      Thank you for your review. As a current employee of Airwallex, we would encourage you to take the opportunity to raise these issues with a member of our leadership team or HR Dept so that we can workshop solutions together. We are committed to creating a culture of innovation, high performance, and fun but this relies heavily on the whole team engaging in this goal by contributing to, and helping to drive, positive changes. We hope that you will engage with this and help us identify areas for improvement and ways we can strengthen the business culture. As a leadership team, we are limited in our ability to make these changes unless the team is open and honest about their needs and provide constructive feedback, and ideas for optimal solutions. We hope to hear from you soon.
      1.0
      Jan 13, 2022

      Don't believe the hype

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Airwallex manages to hire a lot of sharp young talents, with whom it's a pleasure to work with.

      Cons

      The culture of any company is set from the top, and in Airwallex the top stinks. The CEO is arrogant, impatient (not in the good way), and reacts rudely whenever anything isn't perfectly aligned to what he thinks or understands to be correct. Most feedbacks are laced with sarcasm or contempt, and the tone of impatience is ever present. This attitude gets passed on to the middle management, who either have to shoulder immense stress at having to manage the boss, or pass the crap on to the lower levels since the general culture lets people get away with treating staff with little respect. There is zero benefit of doubt here, everything is micromanaged, scrutinised, and questioned. Be prepared to defend every single little action item to death - and yes, it is as exhausting as it sounds.

      avatar
      Airwallex Response
      4y
      Thank you again for taking the time to raise your concerns around the leadership team. It saddens us to hear about your experience as we believe in empowering our employees to be autonomous so that each individual can bring their whole selves to work each and every day.
      1.0
      Dec 28, 2019

      It getting worst!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Kitchen food, new laptop, desk, chair, office location in city near water.

      Cons

      Many issue. I see company post fake review - push down real reviews Change mind all the time, dont know what to do? Politics grow alot. No supports new employee. No ethic in work - ask me to do anything Feel stress all the time. HR ask to post good review everywhere No good place to work, no engineerings culture, many people nasty Call mid night for work No good management.

      avatar
      Airwallex Response
      6y
      Thank you for your feedback. Airwallex team members are invited to review us on Glassdoor, but at no time has HR or the Leadership Team specified that these reviews must be positive. We take reviews seriously and provide a number of mechanisms, including Glassdoor, to gather employee feedback so that we can identify areas for improvement across the business. The greatest challenge for us is that when serious concerns are raised, as you have listed that you feel stressed all the time and do not have support, we are unable to identify specific actions to resolve this unless you also raise these issues with your manager, HR Dept, or a member of the leadership team. Some of what you have written is part and parcel of joining a fast-paced business. We are required to change direction frequently, and sometimes pick up tasks outside of our role, and we acknowledge this is not easy for everyone. Please enable us to work with you to resolve your concerns by speaking with us. When we are able to identify an individual or a team which may be overloaded or requires additional support, we can then take the steps to work through these issues together.
      Viewing 76 - 78 of 535 Reviews
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      ReviewsAirwallex reviews

      Glassdoor has 571 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.