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American Auto Shield

Engaged Employer

American Auto Shield reviews

2.5

29% would recommend to a friend

(176 total reviews)

Jason Currier

39% approve of CEO

26% positive business outlook

American Auto Shield has an employee rating of 2.5 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Auto Shield employee rating is 31% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

176 reviews
2.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice Lead ( manager) .

Cons

Increased quotas by 40%, no raises during 2024, eliminated quarterly bonuses, no 401K match for 7 months, required some to return to office.

avatar
American Auto Shield Response
2y
Thank you for taking the time to provide your feedback regarding your experience at our company. We are pleased to hear that you have positive remarks about your manager. We understand that change can be challenging, and we recognize the impact these decisions can have on our team members. We encourage you to discuss your concerns directly with your manager or HR representative so we can address them more personally. Your input is crucial to help us improve and ensure our company is a place where everyone can thrive. Thank you again for your candid review. We are dedicated to making continuous improvements and value your dedication and the contributions you make to our company.
3.0
Mar 10, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

Work schedule flexibility and workload

Cons

No longer remote company if you live within 50 miles of an office

avatar
American Auto Shield Response
2y
Thank you for taking the time to share your thoughts about working with us. We deeply appreciate your feedback as it is vital for our continuous improvement and for fostering a positive work environment. We were pleased to hear that you've found the work schedule flexibility and workload to be positive aspects of your role. We understand that a balance between professional and personal life is crucial, and we're glad that our efforts to maintain this balance was beneficial to you. Regarding your concern about the transition from a remote to an in-office model for those within a 50-mile radius of our offices, we understand that changes in workplace structure can be challenging. The decision to bring our team back into the office was made after careful consideration and analysis of how we can best serve our clients and maintain a collaborative team environment. We wish you the best of luck in your future endeavors. Thank you once again for your honest review.
1.0
Mar 8, 2024
Recommend
CEO approval
Business Outlook

Pros

the pay is decent. not enough to make me retire from here.

Cons

no growth. false hopeful promises for moving up. stuck on the phone for over 2 years even tho my metrics are excellent. Higher up lie about helping when they just tell you what you want to hear to keep you at the same position.

Viewing 43 - 45 of 176 Reviews

Glassdoor has 177 American Auto Shield reviews submitted anonymously by American Auto Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Auto Shield is right for you.