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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,082 total reviews)

William J. Fehrman

35% approve of CEO

50% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Schedule allowing for time off. Lots of legacy knowledge.

Cons

While the hierarchy and management preach and encourage teamwork and trust, the management not only asks but encourages those who want to be promoted to spy, rat out, and drive a bus over co-workers thereby negating any trust or team cohesion. When coming into the office as new employee it is immediately decided how far you will go and how much management will train and encourage growth. Promotion criteria is changed regularly to ensure the person management wants can move up. Upper brass continues to make terrible decisions for dispatchers which are labeled as “progress” but really are decided without thought of a dispatchers job or experience. Favoritism runs rampant in every office. People have left the company and come back to be promoted over those who have remained repeatedly over the years. The management within the Energy Delivery Operations will move people around to get a variety of experience who they want to be promoted higher up, especially in Columbus, but also in all other offices. The CEO is still receiving her double salary bonus while laying off contractors and full-time employees AND promoting dozens into new roles despite a hiring “freeze”. Offering those close to retirement the option to leave to cut the budget.

1.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are still good and have not been cut into too much.

Cons

New CITO is wrecking the technology organization. There is little accountability in her leadership chain, she is overly cut throat and has a history of cutting jobs with no justification. Outside of the poor CITO, promotion opportunities are now non existent. If you want a promotion you can't get it via normal career progression. Management will tell you that your options are limited and you should look outside of AEP. Being overworked is common. You will be expected to fill the shoes of higher pay grades under the false pretence that it will help you get a promotion.

1.0
Mar 21, 2025

All Aboard The Titanic

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and benefits are good. Not must else as of late.

Cons

Avoid unless you have no other options!! Use to be a great place to work. New CEO rules with absolute power! Either people around him are too scared to speak up or he does not care what anyone else thinks. Only thing that matters is Wall Street and company stock price. There has been a series of bad decisions that has the company morel at an all time low. Company paid a lot of the experience employees to leave or retire. Constant musical chairs with leadership never know how long people will stay in their roles. Recently downsized management demoting a lot of supervisors and managers. Bonuses are not what they use to be, getting smaller and smaller each year. Refuses to adjust pay based on the current market. And to add the cherry on top a mandatory 5 days RTO for all of the work staff. Employees concerns go unanswered by the CEO and board. A ton of lip service but no real actions. A lot of good people are leaving and they will not be replaced leaving the rest to pick up the work. CEO and the board are out of touch with reality and they are running the company into the ground!

Viewing 4 - 6 of 1,082 Reviews

Glassdoor has 1,238 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.