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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,082 total reviews)

William J. Fehrman

35% approve of CEO

50% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Had a very lean IT organization, decent benefits, people and the culture was great until they hired the new IT management team

Cons

The new IT leadership went from a very lean to full of so called managers and directors who had no utilities domain experience. For example, the management split one team into 3 teams, added a 2 additional managers, a director, managing director, VP and so on. Who in the world adds more management layers in the current agile IT world?

1.0
Apr 14, 2025

Once stable, now turbulent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AEP has historically offered strong benefits and a sense of job security, with opportunities to contribute to meaningful infrastructure and regulatory work. Many teams are staffed with experienced, mission-driven employees who have been genuinely committed to the company’s goals.

Cons

While RTO has been unpopular, the underlying issues run much deeper. Recent leadership and organizational changes have created a noticeable sense of uncertainty. There is no clear or consistent strategic vision being communicated, and employees are not being meaningfully engaged or rallied around a shared purpose. Communication from senior leadership tends to be reactive and fragmented, making it difficult to align day-to-day work with long-term direction. The restructuring has also eliminated many traditional advancement paths, and while management has hinted at alternative opportunities, there has been no follow-through. Morale is declining, and the company is already losing high-performing talent as confidence in new leadership fades.

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American Electric Power Response
1y
Thank you for taking the time to share your feedback. We understand that navigating changes in our work environment can be challenging, and we appreciate your candid review. Your thoughts on career advancement opportunities are important, and we are aware that many people are concerned about this. The talent management team continuously evaluates and looks for ways to enhance these pathways for our team members. We take all feedback seriously and are dedicated to fostering a supportive and collaborative workplace. We are continuously working to enhance the overall experience at our company.
1.0
Apr 10, 2025

You’ve Been Warned

Recommend
CEO approval
Business Outlook

Pros

They offer a pension. (Huge pro) There will be free parking in one of the two parking garages (for now). They offer a relatively decent vacation and sick package. They pay on time every two weeks without fail Some floors/BUs provide free coffee

Cons

If you’re looking for a workplace that reflects the future of work—collaborative, flexible, inclusive—AEP is not it. This company is rapidly regressing into a model of leadership and culture that feels ripped straight from 1980: authoritarian, rigid, oppressive, and utterly soul-crushing. For context, I’m a current employee, now in my tenth year with AEP. Just five years ago, I would’ve recommended this company without hesitation. Back then, words like collaborative, caring, flexible, and inclusive genuinely applied to AEP as a whole. Culture was more than corporate jargon—it was prioritized, nurtured, and visible in daily work life. But that version of AEP is gone. And no, this isn’t JUST about RTO (return-to-office policies)—it’s deeper. The toxicity starts at the top and seeps down through every level. Our current leader, Bill, has made it abundantly clear that he sees himself as the smartest person in the room, with nothing to learn and no patience for dialogue or dissent. Under his direction, innovation is stifled, morale is plummeting, and employees are treated like cogs—expected to perform without question or creativity. He’s cultivating a culture where employees aren’t inspired—they’re angry, confused, and drained. Where individuality is suppressed, and obedience is prized above all else. It’s disheartening to witness. If you’re considering AEP and you have other options, run—don’t walk. Most of those who remain are either near retirement, tied to benefits, or quietly planning their exit…or perhaps hoping it will get better. Sure, there are a few who may welcome this return to top-down authoritarian management, but for anyone seeking a healthy, forward-thinking work environment, this is not the place. You’re not missing out. Move along. There are better workplaces out there—ones where your voice matters and your well-being is respected.

Viewing 7 - 9 of 1,082 Reviews

Glassdoor has 1,238 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.