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American Standard

Acquired by LIXIL

Engaged Employer

American Standard reviews

2.8

32% would recommend to a friend

(185 total reviews)

Nik Bafana

37% approve of CEO

24% positive business outlook

American Standard has an employee rating of 2.8 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Standard employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

185 reviews
2.0
Jul 29, 2021

Blessed Are the Leaders

Recommend
CEO approval
Business Outlook

Pros

Very attractive PTO and working from home. For some people that’s the only reason they stay. Others are leaving because that still doesn’t outweigh the cons. COVID was the best thing to ever happen to this company. The new WFH policy slowed a massive brain drain that was bleeding the company dry. However, that’s picking up speed again. CEO is very good at talking. “Leaders” get a bonus even when the peons don’t get raises! Challenging environment

Cons

Environment is mostly challenging due to the obstacles leadership will throw in your path. Some groups are favored by management and get everything they need. Others are just blamed for failures while they’re overworked and fed up. If you’re considering joining this company, ask whether you’re entering a new position or replacing someone who left. If it’s a new position, it’s probably because your group is one of the anointed. If not, then rest assured there’s a good reason why the last person left. New CEO came in last year. His only big idea has been a reorganization. The last four accomplished nothing, but this one’s really going to be different, promise. The company has made a big deal out of abolishing all titles and replacing them with “Leader”, but this demonstrably false. All managers and above are now Leaders, while lower-level employees have retained their titles. This has accomplished nothing but producing a stratified, us-vs-them atmosphere where Leaders are free to throw lower-level employees under the bus for any failures. For all the talk of leadership, there’s precious little to be found. Lots of “Leaders” lead nothing but spreadsheets, and others can’t be bothered to engage with their employees. As stated, Leaders got bonuses and raises. Lower-level employees haven’t received a raise in three years. Last time we did, we were told to be happy with 2%. Many were much happier to leave for a company that values them. Morale is in the tank and has been for some time. Quarterly employee surveys were quietly scrapped because leadership didn’t want to address the results. There’s been a rush for the exits for months now. Most capable employees have left and almost everyone else plans to. Promotions and significant raises are nearly impossible to come by. For anyone who’s not a “Leader”, this company is a dead end. CEO’s insistence on “assuming good intent” produces nothing but suspicion when employees haven’t seen any actual “good intent” in forever.

1.0
Sep 8, 2019

Sinking ship, AVOID

Recommend
CEO approval
Business Outlook

Pros

Work life balance can be good depending on manager, pay is adequate.

Cons

Horrific upper management trying to cater to the demands of the Japanese leadership team while consistently failing to meet sales targets. Ancient IT systems with no real plans to update, CEO tries to jam his old school, outdated ideas and work culture down everyone's throats, and folks placate him to his face while doing their own thing behind his back. Lots of two faced managers willing to sell out their own teams to save their own skin. Large round of layoffs recently, HR told everyone "if you're still here in three weeks, you're safe" which amounted to zero productivity and a complete moral destruction while folks saw active high performers whisked away one by one. CEO could not be less inspiring or more rude to everyone he deems to be below him, all the while making terrible choices left and right.

1.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Product and Great Warranty

Cons

Management is terrible, they do not communicate with their sales force. If there is an issue with an installation you never know about it until you just don't get paid. If you try to ask about things like commissions or installation status you are ignored. They tell you you'll be paid for certain expenses like travel over 100 miles from home but then they invent ways to not pay the expenses. They owe me over $2,000 in expense money & have ignores my requests for answers as to why I have not been compensated. If they installer says they needed to perform work not initially called for they will charge the Sales Rep for the work at cost higher than the customer pays and you won't know they've charged you for it until it's taken from your commissions with little or often no explanation. I had 1/2 of my commission charged back a month after I was paid and the job was installed because they say the customer cancelled and someone else saved the job so they would get 1/2 the commissions. I was never informed of any of this until a month later when they deducted the amount from another sales commissions. STAY AWAY FROM SAFETY TUBS/LIBERATION BY AMERICAN STANDARD.

Viewing 7 - 9 of 185 Reviews

Glassdoor has 267 American Standard reviews submitted anonymously by American Standard employees. Read employee reviews and ratings on Glassdoor to decide if American Standard is right for you.