Does Aqua America pay their employees well?

According to anonymously submitted Glassdoor reviews, Aqua America employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Aqua America. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Aqua America?

62% of Aqua America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aqua America 3.5 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Aqua America?

Customer Service Representative (15) , Manager (5) , Operator (5) , Customer Service Representative (CSR) (4) , Customer Care Administrator (3) , Facility Operator (3) , Accountant (2) , Administrative Assistant (2) , Chemist (2) , Field Operator (2) , Human Resources (2) , Plant Operator (2) , Seasonal Laborer (2) , Summer Helper (2) , Utility Field Technician (2)

What are the pros of working at Aqua America according to real employee reviews?

"Pay is decent (but not really worth the stress that goes with it)" ((in 15 reviews)); "Great people to work with" ((in 15 reviews)); "Good benefits and 401k package" ((in 14 reviews)); "Good work life balance and people I work with." ((in 6 reviews)); "Coworkers were great." ((in 5 reviews))

What are the cons of working at Aqua America according to real employee reviews?

"Management is bad." ((in 13 reviews)); "The pay is extremely low,for all the work you do,micro managing,a supervisor that doesn't work well with the employees,no real extensive training,not a place I wanted to be for a long period of time." ((in 6 reviews)); "The problem with aqua is if you want extra money than you need an extra job." ((in 4 reviews)); "They also hire people to be managers with no experience." ((in 3 reviews)); "Within the facility at worked at and not as a company on the whole, I dealt with sexism, homophobia, and a lack of respect and equality" ((in 3 reviews))

What are the top reviewed Aqua America locations?

Bryn Mawr , Cary , Kankakee , Springfield , Fort Wayne , Philadelphia , Austin , White Haven , Chicago , Rockville , Indianapolis , Phoenixville , Erial , Cherry Hill , Richmond , New York , Charlotte , Raleigh , Wilmington , Fort Worth , Granbury , Avon , Massillon , Columbus , Youngstown , Hawley , Ardmore , Havertown , Malvern , Pittsburgh

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Aqua America

Aqua America reviews

3.2

62% would recommend to a friend

(159 total reviews)

Christopher H. Franklin

47% approve of CEO

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.5

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.6

Senior management

Aqua America has an employee rating of 3.2 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aqua America employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

1.0

Jan 23, 2019

Unreasonable management (pathetic souls)and nobody likes it

Admissions representative

Recommend

CEO approval

Business Outlook

Pros

Low brow culture if that’s your comfort zone. It sucks working at Aqua. No people of color in senior management. Management there is a sad and pathetic joke to what leaders ought to be. Quit.

Cons

They will use you, make promises that don’t come to fruition, NO work life balance. If you have a family you like to see, this slave driver is not for you.

1.0

Jul 26, 2018

Don't believe the positive reviews

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the people you work with.

Cons

Everything. Managers treat you like garbage. They keep the bad ones and force good people out. Act like they doing you a favor cause you employed. Thought new CEO would change things for the better but he didn't. They have no direction or communication and still don't care about employees. So called positive reviews are a joke. They had low rating so made some up. Read all the reviews for the truth.

1.0

Sep 19, 2012

Run .... don't walk .... away from this company

Mid-level manager

Recommend

CEO approval

Business Outlook

Pros

It's a paycheck and the company is stable since it's a monopoly and the customers don't have a choice. There are some really good people working there in mid-level and lower-level jobs, although most of them are unhappy and looking to leave.

Cons

Management has one goal: make more money for themselves at the expense of customers and employees. If this company was in a competitive environment, most customers would go elsewhere. If the job market was stronger, most employees would go elsewhere. This company is so stuck in the past, I'm surprised they don't still use rotary phones and have a pool of stenographers taking shorthand. Several good employees left recently after LESS THAN ONE YEAR with the company. Others are looking to get out as well.

Viewing 4 - 6 of 159 Reviews

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Jobs at Aqua America

Facility Operator - Wastewater Utility

Facility Operator - Wastewater Utility